With recent advancements in mobile technology and more workers now working remotely; there has become a growing demand for these remote and mobile workers to have the ability to communicate with colleagues and customers, and access information, on the go. In other words, SMEs now need more mobility and Unified Communications (UC).
A recent report (IOD report: 2008) has found that 30% of workers rely on mobile communications for their job. Similarly, the lack of access to email on the move is costing UK businesses more than £7 billion per year.
To help this demand, Avaya last week released IP Office 8.0. This latest version provides SMEs the full utility of Avaya’s existing UC platform on mobile android devices. This means that, amongst other capabilities, users are able to manage conference calls, send and receive emails (through tie-ins with Microsoft Outlook), and manage call services straight from their smartphones. Essentially the new platform provides users with the full IP Office experience through their smartphones.
As an accredited business partner of Avaya, Plum provide a number of products and services to companies (including the IP Office platform and mobile devices), in order to allow for productive and effective remote and mobile working, effectively creating a virtual office. If you would like more information or advice on Plum’s hosting services, please contact us via email or phone (01616223500).