tag:blogger.com,1999:blog-7063676468147522432024-03-14T05:40:49.188+00:00Plum BlogPeter Savic, Managing Director of Plum Communications, an Oldham based telecommunications company, keeps you updated on the telecommunications sector, and on new products and technologies available from Plum.Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.comBlogger162125tag:blogger.com,1999:blog-706367646814752243.post-57568733329025040842020-12-22T17:42:00.007+00:002020-12-22T17:49:38.108+00:00Best Wishes from Plum Communications<div style="text-align: center;"><span face="Tahoma, Geneva, sans-serif" style="background-color: white; color: #7e7e7e; font-size: 24px; white-space: pre-wrap;">Best Wis</span><span face="Tahoma, Geneva, sans-serif" style="background-color: white; color: #7e7e7e; font-size: 24px; white-space: pre-wrap;">hes from Plum Communications</span></div><div style="text-align: left;"><div class="separator" style="clear: both; text-align: center;"><div class="separator" style="clear: both; text-align: center;"><a href="https://1.bp.blogspot.com/-pK1lo-opHGs/X-ItZ5ukzoI/AAAAAAAAASM/ATEN-xAWB14fdMA7Bb123qUttv-o__qvACLcBGAsYHQ/s507/plum%2Blogo.jpg" style="clear: left; display: inline; margin-bottom: 1em; margin-left: 1em; text-align: center;"><img border="0" data-original-height="507" data-original-width="252" height="174" src="https://1.bp.blogspot.com/-pK1lo-opHGs/X-ItZ5ukzoI/AAAAAAAAASM/ATEN-xAWB14fdMA7Bb123qUttv-o__qvACLcBGAsYHQ/w87-h174/plum%2Blogo.jpg" width="87" /></a><a href="https://1.bp.blogspot.com/-hQbEz02HWpI/SzIF1-hUB5I/AAAAAAAAAII/c15TeRt8jKMEs2gxtiEK_cao7c8oY0vSgCPcBGAYYCw/s1024/animatedsnowwithchristmwh9.gif" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="738" data-original-width="1024" src="https://1.bp.blogspot.com/-hQbEz02HWpI/SzIF1-hUB5I/AAAAAAAAAII/c15TeRt8jKMEs2gxtiEK_cao7c8oY0vSgCPcBGAYYCw/s320/animatedsnowwithchristmwh9.gif" width="320" /></a></div><br /></div></div><div><div style="background-color: #f1f1f1; color: #7e7e7e; font-family: Georgia, "Times New Roman", Times, serif; font-size: 16px; text-align: justify; white-space: pre-wrap;"><div style="text-align: center; white-space: normal;">At this special time of year we would like to wish you all</div><div style="text-align: center; white-space: normal;">a Peaceful Christmas and Healthy New Year.</div></div><div style="background-color: #f1f1f1; color: #7e7e7e; font-family: Georgia, "Times New Roman", Times, serif; font-size: 16px; text-align: justify; white-space: pre-wrap;"><br /></div><div style="background-color: #f1f1f1; color: #7e7e7e; font-family: Georgia, "Times New Roman", Times, serif; font-size: 16px; text-align: center; white-space: pre-wrap;">We thank you for your support during 2020 and we look forward to working with you throughout 2021.</div><div style="background-color: #f1f1f1; color: #7e7e7e; font-family: Georgia, "Times New Roman", Times, serif; font-size: 16px; text-align: center; white-space: pre-wrap;"><br /></div><div style="background-color: #f1f1f1; color: #7e7e7e; font-family: Georgia, "Times New Roman", Times, serif; font-size: 16px; text-align: center; white-space: pre-wrap;">With Best Wishes from everyone at Plum Communications.</div></div><div style="background-color: #f1f1f1; color: #7e7e7e; font-family: Georgia, "Times New Roman", Times, serif; font-size: 16px; text-align: center; white-space: pre-wrap;"><br /></div><div style="background-color: #f1f1f1; color: #7e7e7e; font-family: Georgia, "Times New Roman", Times, serif; font-size: 16px; text-align: center; white-space: pre-wrap;"><br /><a href="https://1.bp.blogspot.com/-dp2rYaD_NSU/X-ItVJoUUbI/AAAAAAAAASQ/ALW6u3knZgAKH3gUuz-VgiWOy85-xUKKwCPcBGAYYCw/s600/SunSet_BS81715103.png" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="255" data-original-width="600" src="https://1.bp.blogspot.com/-dp2rYaD_NSU/X-ItVJoUUbI/AAAAAAAAASQ/ALW6u3knZgAKH3gUuz-VgiWOy85-xUKKwCPcBGAYYCw/s320/SunSet_BS81715103.png" width="320" /></a></div><div><br /></div><div><div style="background-color: white; color: #7e7e7e; font-family: Georgia, "Times New Roman", Times, serif; font-size: 14px; text-align: center;"><a href="https://www.noradsanta.org/" rel="noopener noreferrer" style="color: #7e7e7e; font-family: Tahoma, Geneva, sans-serif; font-size: 36px; text-decoration-line: none;" target="_blank">Official NORAD Santa Tracker</a></div><div style="background-color: white; color: #7e7e7e; font-family: Georgia, "Times New Roman", Times, serif; font-size: 14px; text-align: center;"><span face="Tahoma, Geneva, sans-serif" style="font-size: 36px;">Keep track of Santa on his socially distanced journey</span></div></div><div class="separator" style="clear: both; text-align: center;"><a href="https://1.bp.blogspot.com/-Wwoer2sNwho/X-ItVDTkCVI/AAAAAAAAASU/WtS-IfVDpFo_YzAQXP9_UtxX83UI3e1UwCPcBGAYYCw/s800/cartoon_santa_wave.jpg" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="800" data-original-width="800" height="320" src="https://1.bp.blogspot.com/-Wwoer2sNwho/X-ItVDTkCVI/AAAAAAAAASU/WtS-IfVDpFo_YzAQXP9_UtxX83UI3e1UwCPcBGAYYCw/s320/cartoon_santa_wave.jpg" /></a></div><div style="background-color: white; color: #7e7e7e; font-family: Georgia, "Times New Roman", Times, serif; font-size: 14px; text-align: center;">Stay safe and we will see you in the New Year</div><div style="background-color: white; color: #7e7e7e; font-family: Georgia, "Times New Roman", Times, serif; font-size: 14px; text-align: center;"><br /></div><div class="separator" style="clear: both; text-align: center;"><a href="https://1.bp.blogspot.com/-kzjTLKJMQn0/X-ItVKpBtaI/AAAAAAAAASU/NQDB4-8v25k-AmpXVzJcYsJKXQuSm_YYACPcBGAYYCw/s800/christmas_ornament.jpg" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="800" data-original-width="800" height="320" src="https://1.bp.blogspot.com/-kzjTLKJMQn0/X-ItVKpBtaI/AAAAAAAAASU/NQDB4-8v25k-AmpXVzJcYsJKXQuSm_YYACPcBGAYYCw/s320/christmas_ornament.jpg" /></a></div><br /><div style="background-color: #f1f1f1; color: #7e7e7e; font-family: Georgia, "Times New Roman", Times, serif; font-size: 16px; text-align: center; white-space: pre-wrap;"><br /></div><div style="background-color: #f1f1f1; color: #7e7e7e; font-family: Georgia, "Times New Roman", Times, serif; font-size: 16px; text-align: center; white-space: pre-wrap;"><div class="gl-contains-text" style="background-color: white; color: black; font-family: "Times New Roman"; font-size: medium; text-align: -webkit-left; white-space: normal;"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; min-width: 100%; table-layout: fixed; width: 100%px;"><tbody><tr><td align="left" class="editor-text center-text content-text" style="-webkit-font-smoothing: antialiased; color: #7e7e7e; display: block; font-family: Georgia, "Times New Roman", Times, serif; font-size: 14px; line-height: 1.2; overflow-wrap: break-word; padding: 10px 30px; text-align: center;" valign="top"><div class="text-container galileo-ap-content-editor"><div>For service issues please contact us by the usual methods</div></div></td></tr></tbody></table></div><div class="gl-contains-divider" style="background-color: white; color: black; font-family: "Times New Roman"; font-size: medium; text-align: -webkit-left; white-space: normal;"><table border="0" cellpadding="0" cellspacing="0" class="editor-divider" style="border-collapse: collapse; min-width: 100%; table-layout: fixed; width: 100%px;"><tbody></tbody></table></div><div class="gl-contains-divider" style="background-color: white; color: black; font-family: "Times New Roman"; font-size: medium; text-align: -webkit-left; white-space: normal;"><div style="background-color: #f1f1f1; color: #7e7e7e; font-family: Georgia, "Times New Roman", Times, serif; font-size: 16px; text-align: center;"><span face="Tahoma, Geneva, sans-serif">Tel: 01616223500</span></div><div style="background-color: #f1f1f1; color: #7e7e7e; font-family: Georgia, "Times New Roman", Times, serif; font-size: 16px; text-align: center;"><span face="Tahoma, Geneva, sans-serif">Email: service@plumcom.co.uk</span></div><div style="background-color: #f1f1f1; color: #7e7e7e; font-family: Georgia, "Times New Roman", Times, serif; font-size: 16px; text-align: center;"><span face="Tahoma, Geneva, sans-serif">Web: www.plumcom.co.uk</span></div><div style="background-color: #f1f1f1; color: #7e7e7e; font-family: Georgia, "Times New Roman", Times, serif; font-size: 16px; text-align: center;"><span face="Tahoma, Geneva, sans-serif"><br /></span></div><div style="background-color: #f1f1f1; color: #7e7e7e; font-family: Georgia, "Times New Roman", Times, serif; font-size: 16px; text-align: center;"><div class="gl-contains-text" style="color: black; font-family: "Times New Roman"; font-size: medium; text-align: -webkit-left;"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; min-width: 100%; table-layout: fixed; width: 100%px;"><tbody><tr><td align="left" class="editor-text social-text" style="-webkit-font-smoothing: antialiased; color: #606d78; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; line-height: 1.2; overflow-wrap: break-word; padding: 10px 30px; text-align: center;" valign="top"><div class="text-container galileo-ap-content-editor">Follow Us</div></td></tr></tbody></table></div><div class="gl-contains-social-button" style="color: black; font-family: "Times New Roman"; font-size: medium; text-align: -webkit-left;"><table border="0" cellpadding="0" cellspacing="0" class="editor-social" style="border-collapse: collapse; min-width: 100%; table-layout: fixed; width: 100%px;"><tbody><tr><td align="center" class="social-container social-container" style="padding: 0px 30px 10px;"><div class="galileo-ap-content-editor"><a href="https://www.facebook.com/plumcommunications" style="display: inline-block; text-decoration-line: none;"><img alt="Facebook" border="0" src="https://imgssl.constantcontact.com/galileo/images/templates/Galileo-SocialMedia/facebook-visit-default-circle.png" style="display: inline-block; margin: 0px; padding: 0px;" width="32" /> </a> <a href="https://twitter.com/plumcomtwit" style="display: inline-block; text-decoration-line: none;"><img alt="Twitter" border="0" src="https://imgssl.constantcontact.com/galileo/images/templates/Galileo-SocialMedia/twitter-visit-default-circle.png" style="display: inline-block; margin: 0px; padding: 0px;" width="32" /> </a> <a href="http://www.linkedin.com/company/384267?" style="display: inline-block; text-decoration-line: none;"><img alt="LinkedIn" border="0" src="https://imgssl.constantcontact.com/galileo/images/templates/Galileo-SocialMedia/linkedin-visit-default-circle.png" style="display: inline-block; margin: 0px; padding: 0px;" width="32" /> </a></div></td></tr></tbody></table></div></div></div></div>Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-61509066760642325522020-12-01T15:12:00.001+00:002020-12-01T15:12:11.536+00:007 OUT OF 10 UK customers prefer to click on websites with .uk<span id="fullpost">
</span><div><br /></div><div><table border="0" cellpadding="0" cellspacing="0" class="galileo-ap-layout-editor" style="-webkit-text-stroke-width: 0px; border-collapse: collapse; color: black; font-size: 16px; min-width: 100%; table-layout: fixed; text-indent: 0px; width: 100%px;"><tbody><tr><td align="left" bgcolor="#ffffff" class="feature-margin" style="background-color: white; padding-bottom: 0px; padding-left: 20px; padding-right: 20px; padding-top: 0px; padding: 0px 20px;" valign="top"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; table-layout: fixed; width: 100%px;"><tbody><tr><td align="left" bgcolor="#d5f0e5" class="feature editor-col OneColumnMobile" style="background-color: #d5f0e5;" valign="top" width="100%"><div class="gl-contains-text"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; min-width: 100%; table-layout: fixed; width: 100%px;"><tbody><tr><td align="left" class="editor-text center-text feature-text" style="display: block; line-height: 1.2; overflow-wrap: break-word; padding-bottom: 10px; padding-left: 20px; padding-right: 20px; padding-top: 10px; padding: 10px 20px; text-align: center;" valign="top"><div style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px;"><table align="left" border="0" cellpadding="0" cellspacing="0" class="editor-image OneColumnMobile" style="border-collapse: collapse; table-layout: fixed;"><tbody><tr><td align="center" class="image-cell" style="padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; padding: 0px;" valign="top"><div class="publish-container"><br /></div></td><td align="center" class="mobile-hidden" height="1" style="height: 1px; line-height: 1px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; padding: 0px;" valign="top" width="15"><img alt="" border="0" height="1" hspace="0" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif" style="display: block; height: auto; max-width: 100%;" vspace="0" width="15" /></td></tr><tr><td align="center" class="mobile-hidden" height="5" style="height: 5px; line-height: 1px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; padding: 0px;" valign="top"><img alt="" border="0" height="5" hspace="0" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif" style="display: block; height: auto; max-width: 100%;" vspace="0" width="1" /><div class="separator" style="clear: both; text-align: center;"><a href="https://1.bp.blogspot.com/-c64UxSJmybs/X8ZcEcxD_hI/AAAAAAAAARw/7i9NdmoyVNMfs4g0PwzuJIGX65ow363wACLcBGAsYHQ/s1024/Infographic_SocialPost_1_1024x512_Twitter.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="512" data-original-width="1024" src="https://1.bp.blogspot.com/-c64UxSJmybs/X8ZcEcxD_hI/AAAAAAAAARw/7i9NdmoyVNMfs4g0PwzuJIGX65ow363wACLcBGAsYHQ/s320/Infographic_SocialPost_1_1024x512_Twitter.jpg" width="320" /></a></div></td><td align="center" class="mobile-hidden" height="5" style="height: 1px; line-height: 1px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; padding: 0px;" valign="top" width="5"><img alt="" border="0" height="1" hspace="0" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif" style="display: block; height: auto; max-width: 100%;" vspace="0" width="5" /></td></tr></tbody></table></div><div class="text-container galileo-ap-content-editor"><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;"><br /></div><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;">7 OUT OF 10</div><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;"><br /></div><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;">UK customers prefer to click on websites with .uk</div><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;"><br /></div><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;"><br /></div><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;"><br /></div><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;"><br /></div><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;"><br /></div><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;"><br /></div><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;"><div align="left">7 out of 10 UK consumers prefer to click on results ending with a .UK (including .co.uk, .org.uk, .uk and .me.uk) </div><div align="left"><br /></div></div><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;"><div align="left">91% of people said that they thought a .co.uk domain ending was trustworthy, with</div><div align="left">73% of people ranking any .UK domain ending as their first preference when browsing online</div><div align="left"><br /></div></div><div align="left" style="text-align: left;"><span style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif;">(2019 Trust and Awareness Research, Nominet) </span></div><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;"><br /></div><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;"><br /></div><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;">If you want 7 out of 10 or if you need more information on registering or renewing a domain name please contact us</div><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;"><br /></div><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;">.</div><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;"><br /></div><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;"><br /></div><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;"><span style="color: #2f2f2f;">Peter Savic</span></div><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;"><span style="color: #2f2f2f;">Plum Communications Limited</span></div><div align="left" style="color: #767676; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; text-align: left;"><span face="Arial,Verdana,Helvetica,sans-serif" style="color: #2f2f2f; font-size: 14px;">For service please contact us by email service@plumcom.co.uk or telephone 01616223500.</span></div></div></td></tr></tbody></table></div></td></tr></tbody></table></td></tr></tbody></table><span style="-webkit-text-stroke-width: 0px; background-color: white; color: black; display: inline; float: none; font-family: Times New Roman; font-size: 16px; font-variant-east-asian: normal; font-variant-numeric: normal; text-align: center;"></span><br /><table border="0" cellpadding="0" cellspacing="0" class="galileo-ap-layout-editor" style="-webkit-text-stroke-width: 0px; border-collapse: collapse; color: black; font-size: 16px; min-width: 100%; table-layout: fixed; text-indent: 0px; width: 100%px;"><tbody><tr><td align="left" class="article-margin" valign="top"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; table-layout: fixed; width: 100%px;"><tbody><tr><td align="left" class="article editor-col OneColumnMobile" valign="top" width="100%"><div class="gl-contains-spacer"><table border="0" cellpadding="0" cellspacing="0" class="editor-spacer" style="border-collapse: collapse; table-layout: fixed; width: 100%px;"><tbody><tr><td align="center" class="spacer-container" valign="top"><br /><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; table-layout: fixed; width: 100%px;"><tbody><tr><td align="center" class="spacer-base" style="height: 1px; line-height: 1px; padding-bottom: 20px;" valign="top" width="100%"><img alt="" border="0" height="1" hspace="0" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif" style="display: block; height: 1px; width: 5px;" vspace="0" width="5" /><br /><br /></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table></td></tr></tbody></table></div>Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-64503192664627534112020-10-01T00:00:00.065+01:002020-10-16T20:01:38.328+01:00EXTRAORDINARY PLUM MOVE 1 OCT 2020<span id="fullpost">
</span><div><br /></div><div><table border="0" cellpadding="0" cellspacing="0" class="galileo-ap-layout-editor" style="-webkit-text-stroke-width: 0px; border-collapse: collapse; color: black; font-size: 16px; min-width: 100%; table-layout: fixed; width: 100%px;"><tbody><tr><td align="left" bgcolor="#ffffff" class="feature-margin" style="background-color: white; padding-bottom: 0px; padding-left: 20px; padding-right: 20px; padding-top: 0px; padding: 0px 20px;" valign="top"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; table-layout: fixed; width: 100%px;"><tbody><tr><td align="left" bgcolor="#d5f0e5" class="feature editor-col OneColumnMobile" style="background-color: #d5f0e5;" valign="top" width="100%"><div class="gl-contains-text"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; min-width: 100%; table-layout: fixed; width: 100%px;"><tbody><tr><td align="left" class="editor-text center-text feature-text" style="color: #767676; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; line-height: 1.2; overflow-wrap: break-word; padding-bottom: 10px; padding-left: 20px; padding-right: 20px; padding-top: 10px; padding: 10px 20px; text-align: center;" valign="top"><div><table align="left" border="0" cellpadding="0" cellspacing="0" class="editor-image OneColumnMobile" style="border-collapse: collapse; table-layout: fixed;"><tbody><tr><td align="center" class="image-cell" style="padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; padding: 0px;" valign="top"><div class="publish-container"><br /></div></td><td align="center" class="mobile-hidden" height="1" style="height: 1px; line-height: 1px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; padding: 0px;" valign="top" width="15"><br /></td></tr><tr><td align="center" class="mobile-hidden" height="5" style="height: 5px; line-height: 1px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; padding: 0px;" valign="top"><img alt="" border="0" height="5" hspace="0" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif" style="display: block; height: auto; max-width: 100%;" vspace="0" width="1" /></td><td align="center" class="mobile-hidden" height="5" style="height: 1px; line-height: 1px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; padding: 0px;" valign="top" width="5"><img alt="" border="0" height="1" hspace="0" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif" style="display: block; height: auto; max-width: 100%;" vspace="0" width="5" /></td></tr></tbody></table><h1 style="text-align: left;">EXTRAORDINARY PLUM MOVE<a href="https://1.bp.blogspot.com/-eES96pRpH-4/SmhJfrbF3uI/AAAAAAAAAGk/WknAakRueZgeDj-PvoJrmtTfCOkDB6mPQCPcBGAYYCw/s669/moonlanding.jpg" imageanchor="1" style="clear: left; display: inline !important; font-size: 16px; margin-bottom: 1em; margin-right: 1em; text-align: center;"><img border="0" data-original-height="669" data-original-width="640" height="320" src="https://1.bp.blogspot.com/-eES96pRpH-4/SmhJfrbF3uI/AAAAAAAAAGk/WknAakRueZgeDj-PvoJrmtTfCOkDB6mPQCPcBGAYYCw/s320/moonlanding.jpg" /></a></h1></div><div class="text-container galileo-ap-content-editor"><div align="left" style="text-align: left;"><p><span style="font-size: 16px;">Our office move passed without ceremony at the end of
September. We left the premises we had occupied since 2001 and moved to
refurbished offices at The Earl Business Centre in Oldham. Situated within Earl
Mil on Dowry Street the business centre offers a range of high specification offices to
businesses and has a secure attended reception area.</span></p></div><div align="left" style="text-align: left;"><p class="MsoNormal"><o:p></o:p></p>
<p class="MsoNormal">The move will provide better facilities for our staff and
visitors and it is our intention to have a permanent display of our hosted
services within a dedicated training room. However, it may be some time before we
can use the facilities as like many others we are working from home.<o:p></o:p></p>
<p class="MsoNormal">When we consider it is appropriate to re-open to visitors,
we will extend a warm welcome to anyone who wishes to visit and discover the
exciting services which we have available. In the meantime, we are happy to
discuss your requirements by telephone or video meeting.<o:p></o:p></p>
<p class="MsoNormal">We still provide on site service for our customers, where possible equipment is sent to your office pre-configured
for self-installation but if engineer installation is required it is arranged and we can provide most of our support services remotely.<o:p></o:p></p>
<span face=""Calibri",sans-serif" style="font-size: 11pt; line-height: 107%; mso-ansi-language: EN-GB; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">The new address is Earl Business Centre, Dowry
Street, Oldham OL8 2PF, telephone numbers and email addresses are not changed. For
service and enquiries please call 0161 622 3500 and email
service@plumcom.co.uk. </span></div><div align="left" style="text-align: left;"><br /></div><div align="left" style="text-align: left;">Remember, if you need help with your own office move please contact us.</div><div align="left" style="text-align: left;"><br /></div><div align="left" style="text-align: left;">Stay safe.</div><div align="left" style="text-align: left;"><br /></div><div align="left" style="text-align: left;">Regards</div><div align="left" style="text-align: left;"><br /></div><div align="left" style="text-align: left;"><span face="Segoe Print,Comic Sans MS,Arial,sans-serif" style="color: #2f2f2f;">Peter Savic</span></div><div align="left" style="text-align: left;"><br /></div><div align="left" style="text-align: left;"><span style="color: #2f2f2f;">Peter Savic</span></div><div align="left" style="text-align: left;"><span style="color: #2f2f2f;">Plum Communications Limited</span></div><div align="left" style="text-align: left;"><span face="Arial,Verdana,Helvetica,sans-serif" style="color: #2f2f2f; font-size: 14px;">For service please contact us by email service@plumcom.co.uk or telephone 01616223500.</span></div></div></td></tr></tbody></table></div></td></tr></tbody></table></td></tr></tbody></table><span style="-webkit-text-stroke-width: 0px; background-color: white; color: black; display: inline; float: none; font-family: Times New Roman; font-size: 16px; font-variant-east-asian: normal; font-variant-numeric: normal; text-align: center;"></span><br /><table border="0" cellpadding="0" cellspacing="0" class="galileo-ap-layout-editor" style="-webkit-text-stroke-width: 0px; border-collapse: collapse; color: black; font-size: 16px; min-width: 100%; table-layout: fixed; width: 100%px;"><tbody><tr><td align="left" class="article-margin" valign="top"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; table-layout: fixed; width: 100%px;"><tbody><tr><td align="left" class="article editor-col OneColumnMobile" valign="top" width="100%"><div class="gl-contains-spacer"><table border="0" cellpadding="0" cellspacing="0" class="editor-spacer" style="border-collapse: collapse; table-layout: fixed; width: 100%px;"><tbody><tr><td align="center" class="spacer-container" valign="top"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; table-layout: fixed; width: 100%px;"><tbody><tr><td align="center" class="spacer-base" style="height: 1px; line-height: 1px; padding-bottom: 20px;" valign="top" width="100%"><img alt="" border="0" height="1" hspace="0" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif" style="display: block; height: 1px; width: 5px;" vspace="0" width="5" /><br /><br /></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table></td></tr></tbody></table></div>Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-78024965666303057982020-09-18T18:25:00.001+01:002020-10-10T19:07:34.321+01:00<table border="0" cellpadding="0" cellspacing="0" class="template-body" style="border-collapse: collapse; color: black; min-width: 100%; table-layout: fixed; text-align: center; width: 100%px;"><tbody><tr><td align="center" class="template-shell-container"><div class="bgcolor" style="background-color: white;"><table bgcolor="#FFFFFF" border="0" cellpadding="0" cellspacing="0" class="bgimage" style="border-collapse: collapse; table-layout: auto; width: 100%px;"><tbody><tr><td align="center"><table align="center" border="0" cellpadding="0" cellspacing="0" class="main-width" style="border-collapse: collapse; table-layout: fixed; width: 650px;"><tbody><tr><td align="center" class="layout" style="padding: 15px 5px;" valign="top"><table align="center" border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; table-layout: fixed; width: 100%px;"><tbody><tr><td align="center" bgcolor="#8B2D71" class="layout-container-border" style="background-color: #8b2d71; padding: 0px;" valign="top"><table align="center" bgcolor="#8B2D71" border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; table-layout: fixed; width: 100%px;"><tbody><tr><td align="center" bgcolor="#ffffff" class="layout-container" style="background-color: white; padding: 0px;" valign="top"><div><table border="0" cellpadding="0" cellspacing="0" class="galileo-ap-layout-editor" style="border-collapse: collapse; min-width: 100%; table-layout: fixed; width: 100%px;"><tbody><tr><td align="left" class="divider-container editor-col OneColumnMobile" valign="top" width="100%"><div class="gl-contains-divider"><table border="0" cellpadding="0" cellspacing="0" class="editor-divider" style="border-collapse: collapse; min-width: 100%; table-layout: fixed; width: 100%px;"><tbody><tr><td align="center" class="divider-container" valign="top"><table border="0" cellpadding="0" cellspacing="0" class="galileo-ap-content-editor" style="border-collapse: collapse; cursor: default; min-width: 100%; table-layout: fixed; width: 100%px;"><tbody><tr><td align="center" class="divider-base divider-solid" style="padding: 0px 0px 15px;" valign="top" width="100%"><table align="center" border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; height: 1px; min-width: 100%; table-layout: fixed; width: 640px;"><tbody><tr><td align="center" bgcolor="D5F0E5" height="1" style="background-color: #d5f0e5; border-bottom-style: none; height: 1px; line-height: 1px; padding-bottom: 9px;"><img alt="" border="0" height="1" hspace="0" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif" style="display: block; height: 1px; width: 5px;" vspace="0" width="5" /></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table><table border="0" cellpadding="0" cellspacing="0" class="galileo-ap-layout-editor" style="border-collapse: collapse; min-width: 100%; table-layout: fixed; width: 100%px;"><tbody><tr><td align="left" class="two-column editor-col OneColumnMobile" valign="top" width="65%"><div><div class="column-resize-bar"><span class="line"></span><span class="grabber"></span></div></div><div class="gl-contains-text"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; min-width: 100%; table-layout: fixed; width: 100%px;"><tbody><tr><td align="left" class="editor-text" style="-webkit-font-smoothing: antialiased; color: #767676; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; line-height: 1.2; overflow-wrap: break-word; padding: 10px 10px 10px 20px;" valign="top"><div></div><div class="text-container galileo-ap-content-editor"><div><span style="color: #2f2f2f; font-size: 24px;">Office Open Remote Ready </span></div><div><span style="color: #2f2f2f; font-size: 24px;">17 Sep 2020</span></div></div></td></tr></tbody></table></div><div class="gl-contains-image"><table border="0" cellpadding="0" cellspacing="0" class="editor-image editor-image-hspace-on" style="border-collapse: collapse; min-width: 100%; table-layout: fixed; width: 100%px;"><tbody><tr><td align="left" style="padding: 0px 10px 0px 20px;" valign="top"><div class="publish-container"><img alt="corner-office-man.jpg" border="0" hspace="0" src="https://files.constantcontact.com/87ef6417001/eca05465-015d-4460-9232-5284a1f62056.jpg" style="display: block; height: auto; max-width: 100%;" vspace="0" width="192" /></div></td></tr></tbody></table></div></td><td align="left" class="two-column editor-col OneColumnMobile" valign="top" width="35%"><div class="gl-contains-image"><table border="0" cellpadding="0" cellspacing="0" class="editor-image content-image editor-image-vspace-on editor-image-hspace-on" style="border-collapse: collapse; min-width: 100%; table-layout: fixed; width: 100%px;"><tbody><tr><td align="right" style="padding: 10px 20px 10px 10px;" valign="top"><div class="publish-container"><img alt="Plum Logo" border="0" hspace="0" src="https://files.constantcontact.com/87ef6417001/6a97eb08-ffda-4c4f-932a-e7c4b50b0893.jpg" style="display: block; height: auto; max-width: 100%;" vspace="0" width="106" /></div></td></tr></tbody></table></div></td></tr></tbody></table><table border="0" cellpadding="0" cellspacing="0" class="galileo-ap-layout-editor" style="border-collapse: collapse; min-width: 100%; table-layout: fixed; width: 100%px;"><tbody><tr><td align="left" bgcolor="BF3F2F" class="spacer editor-col OneColumnMobile" style="background-color: #bf3f2f;" valign="top" width="100%"><div class="gl-contains-spacer"><table border="0" cellpadding="0" cellspacing="0" class="editor-spacer" style="border-collapse: collapse; table-layout: fixed; width: 100%px;"><tbody><tr><td align="center" class="spacer-container" valign="top"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; table-layout: fixed; width: 100%px;"><tbody><tr><td align="center" class="spacer-base" style="height: 1px; line-height: 1px; padding-bottom: 15px;" valign="top" width="100%"><img alt="" border="0" height="1" hspace="0" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif" style="display: block; height: 1px; width: 5px;" vspace="0" width="5" /></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table><table border="0" cellpadding="0" cellspacing="0" class="galileo-ap-layout-editor" style="border-collapse: collapse; min-width: 100%; table-layout: fixed; width: 100%px;"><tbody><tr><td align="left" bgcolor="#ffffff" class="feature-margin" style="padding: 0px 20px;" valign="top"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; table-layout: fixed; width: 100%px;"><tbody><tr><td align="left" bgcolor="#FFFFFF" class="feature editor-col OneColumnMobile" valign="top" width="100%"><div class="gl-contains-spacer"><table border="0" cellpadding="0" cellspacing="0" class="editor-spacer" style="border-collapse: collapse; table-layout: fixed; width: 100%px;"><tbody><tr><td align="center" class="spacer-container" valign="top"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; table-layout: fixed; width: 100%px;"><tbody><tr><td align="center" class="spacer-base" style="height: 1px; line-height: 1px; padding-bottom: 20px;" valign="top" width="100%"><img alt="" border="0" height="1" hspace="0" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif" style="display: block; height: 1px; width: 5px;" vspace="0" width="5" /></td></tr></tbody></table></td></tr></tbody></table></div><div class="gl-contains-text"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; min-width: 100%; table-layout: fixed; width: 100%px;"><tbody><tr><td align="left" class="editor-text headline-text" style="-webkit-font-smoothing: antialiased; color: #171616; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 32px; font-weight: bold; line-height: 1.2; overflow-wrap: break-word; padding: 10px 20px; text-align: center;" valign="top"><div></div><div class="text-container galileo-ap-content-editor">Office Open Remote Ready</div></td></tr></tbody></table></div><div class="gl-contains-spacer"><table border="0" cellpadding="0" cellspacing="0" class="editor-spacer" style="border-collapse: collapse; table-layout: fixed; width: 100%px;"><tbody><tr><td align="center" valign="top"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; table-layout: fixed; width: 100%px;"><tbody><tr><td align="center" class="spacer-base" style="height: 1px; line-height: 1px; padding-bottom: 30px;" valign="top" width="100%"><img alt="" border="0" height="1" hspace="0" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif" style="display: block; height: 1px; width: 5px;" vspace="0" width="5" /></td></tr></tbody></table></td></tr></tbody></table></div><div class="gl-contains-text"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; min-width: 100%; table-layout: fixed; width: 100%px;"><tbody><tr><td align="left" class="editor-text center-text feature-text" style="-webkit-font-smoothing: antialiased; color: #767676; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 16px; line-height: 1.2; overflow-wrap: break-word; padding: 10px 20px; text-align: center;" valign="top"><div></div><div class="text-container galileo-ap-content-editor"><div align="left" style="text-align: left;">Dear Valued Customer,</div><div align="left" style="text-align: left;"><br /></div><div align="left" style="text-align: left;">I do hope that you and your family have been able to stay safe and that you are coping in the current situation.</div><div><br /></div><div align="left" style="text-align: left;">Some businesses have been closed or unusually quiet whilst others have been working additional hours to manufacture urgently required items or complete national infrastructure contracts.</div><div align="left" style="text-align: left;"><br /></div><div align="left" style="text-align: left;">However you have been affected are you now "office open remote ready"?</div><div align="left" style="text-align: left;"><br /></div><div align="left" style="text-align: left;">We have a free offer to help you assess your readiness.</div><div align="left" style="text-align: left;"><br /></div><div align="left" style="text-align: left;">We have been WFH (working from home) which has also been the new normal for many and it is likely that a new way of working will persist even if there is a mass RTO (return to office).</div><div align="left" style="text-align: left;"><br /></div><div align="left" style="text-align: left;">Wouldn't it be help if you and your staff could work from home as easily as working from the office?</div><div align="left" style="text-align: left;"><br /></div><div align="left" style="text-align: left;">You can spend the working day engaged with video conference calls and it is no surprise that Zoom claim more than 300 million daily meeting participants, Teams 200 Million and Google Meet 100 Million.</div><div align="left" style="text-align: left;"><br /></div><div align="left" style="text-align: left;">But your customers will still telephone you and I guess you would like those customer calls to be answered and dealt with as quickly and efficiently as though you were all working in the office.</div><div align="left" style="text-align: left;"><br /></div><div align="left" style="text-align: left;">Which brings me to our free offer.</div><div align="left" style="text-align: left;"><br /></div><div align="left" style="text-align: left;">We will provide you a free review of your telephony and data service in a written report that will show how remote ready you are. We will explain the action you can take now to enable working remotely and any recommendations for improving efficiency</div><div align="left" style="text-align: left;">.</div><div align="left" style="text-align: left;">To request your free review<span style="color: white;"> </span><a data-segment-action="add" data-segment-id="ed4f16ac-f92e-11ea-a977-d4ae5291bfcb" href="https://lp.constantcontactpages.com/su/qxCKtNC/freereport" rel="noopener noreferrer" style="background-color: #8b2d71; color: white;" target="_blank">click here</a><span style="color: white;">.</span></div><div align="left" style="text-align: left;"><br /></div><div align="left" style="text-align: left;">We will book a 15 minute video conference call or a standard telephone call. During the call you we will be asked a series of structured questions to enable us to produce the report. There will be no need for us to attend your office and there is no charge for the report.</div><div align="left" style="text-align: left;"><br /></div><div align="left" style="text-align: left;">If you have any questions just send an email and I will respond ASAP.</div><div align="left" style="text-align: left;"><br /></div><div align="left" style="text-align: left;">Best Regards</div><div align="left" style="text-align: left;"><br /></div><div align="left" style="text-align: left;"><span face=""Segoe Print", "Comic Sans MS", Arial, sans-serif" style="color: #2f2f2f;">Peter Savic</span></div><div align="left" style="text-align: left;"><br /></div><div align="left" style="text-align: left;"><span style="color: #2f2f2f;">Peter Savic</span></div><div align="left" style="text-align: left;"><span style="color: #2f2f2f;">Plum Communications Limited</span></div><div align="left" style="text-align: left;"><span style="color: #2f2f2f; font-size: 14px;">For service please contact us by email service@plumcom.co.uk or call 01616223500.</span></div></div></td></tr></tbody></table></div><div class="gl-contains-button"><table border="0" cellpadding="0" cellspacing="0" class="editor-button" style="border-collapse: collapse; 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</span>Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-49930499875434720802020-04-08T17:26:00.002+01:002020-04-08T17:26:13.730+01:00TIPS FOR PHONE CLEANING - 08 April 2020<table border="0" cellpadding="0" cellspacing="0" class="galileo-ap-layout-editor" style="-webkit-text-stroke-width: 0px; border-collapse: collapse; color: black; font-family: Times New Roman; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; min-width: 100%; orphans: 2; table-layout: fixed; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; white-space: normal; width: 100%px; word-spacing: 0px;"><tbody>
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PHONE CLEANING TIPS
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These tips are intended as a guide only, remember that it is an electrical device and electrical devices and water do not mix.
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Electrical voltages will be present in your phone even if switched off as it will most likely contain a battery.
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DO NOT USE cleaning products like bleach or other items from the kitchen cupboard as these will be to harsh and abrasive. You want to remove the dirt and any germs not the writing and top layer of the plastic!
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Gloves are recommended especially if you are cleaning many devices or if you are allergic to any of the cleaning materials mentioned.
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BASIC CLEANING INSTRUCTIONS
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1. Before you start, wash your hands thoroughly with soap and water
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2. Turn off the handset, unplug any power or connecting leads
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3. Wipe with a dry cloth or one moistened with a mild soap solution
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4. Do not exert excess pressure or rub roughly
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5. For spot cleaning, use mild detergent on a soft cloth or cotton bud and gently wipe
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6. DO NOT USE kitchen towel, it is too harsh and can scratch displays, always use soft cloth
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ADVANCED CLEANING INSTRUCTIONS
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1. In most cases Isopropyl alcohol or Ethanol may be applied with a soft cloth
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2. Apply disinfectant on a soft cloth and gently wipe the handset or use cleaning wipes
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3. DO NOT USE cleaner and disinfectant containing skin moisturiser or corrosive components
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4. DO NOT RUB the keys vigourously with alcohol or disinfectant as this may cause damage
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5. After cleaning always dry the handset with a soft cloth
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6. DO NOT USE kitchen towel, it is too harsh and can scratch displays, always use soft cloth
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IP RATINGS (Ingress Protection)
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Your phone may have an IP rating, but it does not mean that you can wet your phone, see IP rating definitions below. If your phone has a lower IP rating keep it away from water:
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IP65 Protected from total dust ingress
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Protected from low pressure water jets from any direction, limited ingress protection
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IP66 Protected from total dust ingress
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Protected from high pressure water jets from any direction, limited ingress protection
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IP67 Protected from total dust ingress
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Protected from immersion between 15 centimetres and 1 metre in depth, limited ingress protection
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IP68 Protected from total dust ingress
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Protected from long term immersion up to a specified pressure, limited ingress protection
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You could clean headsets in the same way but be very careful not to wet the mic or speakers as they are not designed for water
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Headbands and earpads can be wiped down with a soft cloth moistened with a mild soap solution
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If you have any queries about any aspect of your phones or working from home please do not hesitate to contact us.
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Stay safe.
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Regards
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<span style="color: #2f2f2f; font-family: Segoe Print,Comic Sans MS,Arial,sans-serif;">Peter Savic</span>
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<span style="color: #2f2f2f;">Peter Savic</span>
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<span style="color: #2f2f2f;">Plum Communications Limited</span>
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<span style="color: #2f2f2f; font-family: Arial,Verdana,Helvetica,sans-serif; font-size: 14px; font-style: normal; text-decoration: none;">For service please contact us by email service@plumcom.co.uk or telephone 01616223500.</span>
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Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-36908813998510392732020-04-03T13:33:00.001+01:002020-04-03T13:33:52.994+01:00Data Security 3 April 2020<table border="0" cellpadding="0" cellspacing="0" class="galileo-ap-layout-editor" style="-webkit-text-stroke-width: 0px; border-collapse: collapse; color: black; font-family: Times New Roman; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; min-width: 100%; orphans: 2; table-layout: fixed; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; white-space: normal; width: 100%px; word-spacing: 0px;"><tbody>
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<td align="center" class="mobile-hidden" height="5" style="height: 1px; line-height: 1px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px;" valign="top" width="5"> <img alt="" border="0" height="1" hspace="0" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif" style="display: block; height: auto; max-width: 100%;" vspace="0" width="5" /> </td>
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<span style="color: #bf3f2f;">DATA SECURITY</span>
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<span style="color: #bf3f2f;"> </span>
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<span style="color: #bf3f2f;">Here are some suggestions and free trials to keep your data safe whilst working from home. </span>
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FIREWALL AND VPN
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We can provide you with a free review of your Firewall and Virtual Private Network (VPN) requirements. VPN is used to allow staff to work from home whilst accessing PCs and other network resources at the office.
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FREE ACRONIS CLOUD BACKUP
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Customer new to Acronis can have free Cloud backup until end of July 2020 at which time they can either continue with the service at current rate or cancel the service.
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FREE CLOUD SERVER
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Any new Entry level or Standard level Cloud Server and VPN will be offered free of charge until 26th July 2020. With no commitments or contracts following this date and the Cloud Server can be removed at any time.
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BITDEFENDER
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<div align="left" style="text-align: left;">
Block cyber-attacks better than any other security solution with Bitdefender GravityZone. Protect against ransomware, viruses and malware to prevent computer slowdowns and manage them easily within the GravityZone portal. Assign policies and adapt them to location, customise filters to block sensitive information and distribute updates directly inside the network. An industry-leading, trusted solution that gives peace of mind. Offered free for customers new to Bitdefender until 26 July 2020.
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MICROSOFT TEAMS FREE TRIAL
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To show their support during this pandemic, Microsoft is offering its paid version of Microsoft Teams for six months, for free. Quickly and easily share documents, conduct team video calls and more, free of charge.
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TREND MICRO INTERNET SECURITY FREE LICENCES
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<div align="left" style="text-align: left;">
Free 60 day temporary licenses of Worry-Free Services. With many customers now forced to work from home, you may find that they are using unsecured machines and networks. Trend would like to offer additional licenses of Worry-Free Services FOR FREE for 60 days with the option to extend if necessary, so you can continue to maintain and manage a secure customer base.
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Free 6 month licenses of Trend Micro™ Maximum Security. If you have staff currently working from home using their personal computers, Trend would like to provide your employees with 6 months free access to their consumer internet security product, Trend Micro Maximum Security. Sign up to receive a product download URL that you can share with your employees.
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TREND MICRO PHISH INSIGHT
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Free access to campaigns to simulate phish attacks in the organisation. No software to install Phish Insight is a SaaS-based phishing awareness tool. With Phish Insight, there is no need for special software. You can access Phish Insight via a standard web browser.
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<div align="left" style="text-align: left;">
COVID-19 Phishing email simulations. Cybercriminals like to take advantage of items in the news to exploit fear and bad actors have been deploying different waves of COVID-19 phishing emails. Train your employees to stay secure during these very difficult times.
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Cybersecurity training for employees working from home. The huge shift to working from home practices means that many companies may have employees who are unable to secure family devices and networks as well as keeping sensitive information secure at home.
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CAMERA SYSTEMS
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<div align="left" style="text-align: left;">
Physical security is important. You may need cameras to cover unoccupied offices or for personnel and lone worker safety. Modern camera systems allow remote monitoring and recording. You may also require door entry camera to see who is calling and answer without having to open the door to strangers. Some of the systems are suitable for self-installation, others require engineer installation which we can arrange.
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For information on any of the above, please do not hesitate to contact us.
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<div align="left" style="text-align: left;">
Enjoy the weekend and keep safe.
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<div align="left" style="text-align: left;">
</div>
<div align="left" style="text-align: left;">
<br />
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<div align="left" style="text-align: left;">
<span style="color: #2f2f2f; font-family: Segoe Print,Comic Sans MS,Arial,sans-serif;">Peter Savic</span>
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<div align="left" style="text-align: left;">
<br />
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<div align="left" style="text-align: left;">
<span style="color: #2f2f2f;">Peter Savic</span>
</div>
<div align="left" style="text-align: left;">
<span style="color: #2f2f2f;">Plum Communications Limited</span>
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<span style="color: #2f2f2f; font-family: Arial,Verdana,Helvetica,sans-serif; font-size: 14px; font-style: normal; text-decoration: none;">For service please contact us by email service@plumcom.co.uk or telephone 01616223500.</span>
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<span id="fullpost">
</span>Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-21677809177233870682020-04-02T17:32:00.003+01:002020-04-02T17:32:32.671+01:00Cost Reduction 2 April 2020 <div class="gl-contains-text" style="-webkit-text-stroke-width: 0px; color: black; font-family: Times New Roman; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;">
<br /></div>
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<table border="0" cellpadding="0" cellspacing="0" class="editor-spacer" style="border-collapse: collapse; table-layout: fixed; width: 100%px;"><tbody>
<tr><td align="center" valign="top"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; table-layout: fixed; width: 100%px;"><tbody>
<tr><td align="center" class="spacer-base" style="height: 1px; line-height: 1px; padding-bottom: 30px;" valign="top" width="100%"><div>
<img alt="" border="0" height="1" hspace="0" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif" style="display: block; height: 1px; width: 5px;" vspace="0" width="5" />
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</span><br />
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<img alt="" border="0" hspace="0" src="https://files.constantcontact.com/87ef6417001/0eedff4e-af6a-4015-a4d2-791ec03d33f9.jpg" style="display: block; height: auto; max-width: 100%;" vspace="0" width="214" />
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<td align="center" class="mobile-hidden" height="1" style="height: 1px; line-height: 1px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px;" valign="top" width="15"> <img alt="" border="0" height="1" hspace="0" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif" style="display: block; height: auto; max-width: 100%;" vspace="0" width="15" /> </td>
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<td align="center" class="mobile-hidden" height="5" style="height: 5px; line-height: 1px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px;" valign="top"> <img alt="" border="0" height="5" hspace="0" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif" style="display: block; height: auto; max-width: 100%;" vspace="0" width="1" /> </td>
<td align="center" class="mobile-hidden" height="5" style="height: 1px; line-height: 1px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px;" valign="top" width="5"> <img alt="" border="0" height="1" hspace="0" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif" style="display: block; height: auto; max-width: 100%;" vspace="0" width="5" /> </td>
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<div align="left" style="text-align: left;">
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<div align="left" style="text-align: left;">
<span style="color: #bf3f2f;">COST REDUCTION</span>
</div>
<div align="left" style="text-align: left;">
<br />
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<div align="left" style="text-align: left;">
<span style="color: #bf3f2f;">In these uncertain times you may have reduced or no employees at the office and have adopted home working.</span>
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<div align="left" style="text-align: left;">
<span style="color: #bf3f2f;">With a likely reduction in income over the coming months, keeping a check on costs or even reducing them is critical.</span>
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</div>
<div align="left" style="text-align: left;">
<span style="color: #bf3f2f;">Here is our suggestion for reducing costs:</span>
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REDUCE TRAVEL
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Maybe this is already a given with the government advice on none essential travel but consider why you were travelling and whether your work can be carried out remotely via conference call.
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Many of our vendors are offering three trials of their video conferencing solutions. The can in many cases be deployed using laptops so everyone can have the capability of holding a video conference.
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WORK FROM HOME
</div>
<div align="left" style="text-align: left;">
There is an armoury of tools to help you work from home and our vendors have offered free trials of most our services so you can now implement a 25 seat call centre or telephone system for your home workers at no cost. If you already have a telephone system from us we may be able to provide temporary home working features at no cost.
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REDUCE YOUR UTILITY BILLS
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If you do not take your telephone services from Plum then now is a good time to obtain a quotation for changing to us. We provide a wide range of services and can help you consolidate your billing.
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<div align="left" style="text-align: left;">
Now is an ideal time to source your gas and electricity supplies as prices are currently low. You can obtain quotes for several years and lock into the current prices. Send us a copy of you latest gas or electricity bill and we can provide you with market quotations.
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REDUCE YOUR PLUM COSTS
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If you already take services from us check if any are not required or can be hibernated. We are happy to discuss options including reduction of channel quantities or tariff downgrades. If you are considering closing branches speak to us as we can enable smooth transfer of any required telephone numbers.
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REVIEW YOU HOSTING COSTS
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<div align="left" style="text-align: left;">
If you are paying for hosting or email services elsewhere check what you would pay with Plum. Just contact us with details of your current services and we can supply a comparative quotation.
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<div align="left" style="text-align: left;">
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<div align="left" style="text-align: left;">
Tomorrow we will look at how you can keep your data secure and some more free offers.
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<div align="left" style="text-align: left;">
We are here to help, please do not hesitate to contact us for advice.
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Tomorrow I will provide ideas of how we can help you to reduce costs.
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</div>
<div align="left" style="text-align: left;">
<span style="color: #2f2f2f; font-size: 14px;">For service please contact us by email service@plumcom.co.uk or telephone 01616223500.</span>
</div>
<div align="left" style="text-align: left;">
<br />
</div>
<div align="left" style="text-align: left;">
<span style="color: #2f2f2f;">Please stay safe.</span>
</div>
<div align="left" style="text-align: left;">
<br />
</div>
<div align="left" style="text-align: left;">
<br />
</div>
<div align="left" style="text-align: left;">
<span style="color: #2f2f2f; font-family: Segoe Print,Comic Sans MS,Arial,sans-serif;">Peter Savic</span>
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<div align="left" style="text-align: left;">
<br />
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<div align="left" style="text-align: left;">
<span style="color: #2f2f2f;">Peter Savic</span>
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<div align="left" style="text-align: left;">
<span style="color: #2f2f2f;">Plum Communications Limited</span></div>
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<span id="fullpost">
</span>Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-71022419199219110372020-04-01T15:25:00.001+01:002020-04-01T15:25:35.568+01:00Remote Working 1 April 2020<br />
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<span style="mso-fareast-font-family: "Times New Roman";"><img alt="concentration-business-man.jpg" border="0" id="_x0000_i1025" src="https://files.constantcontact.com/87ef6417001/21fe1abc-bcb3-4708-9cbc-ece26b53c8c5.jpg" style="display: block; height: auto; max-width: 100% !important;" width="192" /></span></div>
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<span style="mso-fareast-font-family: "Times New Roman";"><img border="0" height="1" id="_x0000_i1028" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif" style="display: block; height: auto; max-width: 100%;" width="5" /></span></div>
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<br />
<span style="color: #bf3f2f; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">REMOTE WORKING</span><span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";"></span><br />
<br />
<br />
<br />
<span style="color: #bf3f2f; font-family: "arial" , sans-serif; font-size: 15.0pt;">It is April already
and many will be experiencing their second full week of working from home.</span><span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";"></span><br />
<br />
<br />
<br />
<br />
<br />
<span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">Last week we had an enormous number of
requests to set up home working or provide call diversions. This week it is
much quieter and the number of requests has slowed down.</span><br />
<br />
<br />
<br />
<span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">The majority of our customers not classed as
critical services appear to have either furloughed their staff or asked them to
work from home in accordance with the government’s recommendation.</span><br />
<br />
<br />
<br />
<span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">However not all will be aware of the services
that are available to ensure that businesses can still communicate efficiently
whilst working from home so here is a quick summary.</span><br />
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<br />
<br />
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<span style="color: #bf3f2f; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">CALL DIVERSION</span><span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";"></span><br />
<br />
<span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">In its simplest form available on all analogue
lines, dial *21* (number) # to set divert to the number and #21# to cancel the
diversion. May not work from certain phones or behind a switchboard, if you
need 9 for a line then the number in this case would be (9 + number). If
message says service not available or you are struggling to set up contact us
and we can add the service for you.</span><br />
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<span style="color: #bf3f2f; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">REMOTE CALL DIVERSION (SMART DIVERT)</span><span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";"></span><br />
<br />
<span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">Includes call diversion but also includes
ability to set divert from anywhere by dialling an access number and PIN. Most
business lines will already have this but if you do not have the access number
or PIN please contact us for the details.</span><br />
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<span style="color: #bf3f2f; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">TWINNING</span><span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";"></span><br />
<br />
<span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">Twinning can be added to most of our systems,
this means that a mobile handset can ring at the same time as the office phone.
If you do not have this please speak to us to discuss options.</span><br />
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<span style="color: #bf3f2f; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">REMOTE WORKER</span><span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";"></span><br />
<br />
<span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">Includes twinning feature but also has the
ability to make outbound calls by clicking in a web portal.</span><br />
<br />
<span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">Outbound calls are billed to the company not
the homeowner and the outgoing calls show the office number.</span><br />
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<span style="color: #bf3f2f; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">APP (MOBILE or DESKTOP)</span><span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";"></span><br />
<br />
<span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">Apps are available for most of our systems.
They allow you to answer and make calls as though you were in the office. On a
mobile you would use the built in mic and speaker, on a laptop or PC you would
require headset. Free trials are available of some of our apps.</span><br />
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<span style="color: #bf3f2f; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">IP PHONE (TAKE YOUR WORKPHONE HOME)</span><span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";"></span><br />
<br />
<span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">This has worked for many customers, however
please be aware that you will require a suitable internet connection, power
supply and a cable to connect to the router. You may need to disable SIP ALG on
the router. Some ISPs block voice on their connections so please test this and
contact us if you require assistance.</span><br />
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<span style="color: #bf3f2f; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">IVR AND VOICEMAIL</span><span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";"></span><br />
<br />
<span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">With all the above we can add IVR (auto
attendant) and voicemail to ensure that callers are routed to the correct
person and so they can leave messages when staff are not available.</span><br />
<br />
<br />
<br />
<span style="color: #bf3f2f; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">NEW SERVICES</span><span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";"></span><br />
<br />
<span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">If you would like to use the above features
but your current system does not support it please contact us as we can provide
free trials. Some customers have taken full hosted systems so their staff can
continue working from home.</span><br />
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<br />
<br />
<span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">Hopefully that has all made sense and you will
have enough information to understand how to enable remote working for your
employees. If you require more assistance please call or email us.</span><br />
<br />
<br />
<br />
<span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">Please do not hesitate to contact us if you
need any help with anything discussed here</span><br />
<br />
<br />
<br />
<span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">Tomorrow I will provide ideas of how we can
help you to reduce costs.</span><br />
<br />
<br />
<br />
<span style="color: #2f2f2f; font-family: "arial" , sans-serif; font-size: 10.5pt;">For service please
contact us by email <a href="https://www.blogger.com/null">service@plumcom.co.uk</a>
or telephone 01616223500.</span><span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";"></span><br />
<br />
<br />
<br />
<span style="color: #2f2f2f; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">Please stay safe.</span><span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";"></span><br />
<br />
<br />
<br />
<br />
<br />
<span style="color: #2f2f2f; font-family: "segoe print"; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman";">Peter Savic</span><span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";"></span><br />
<br />
<br />
<br />
<span style="color: #2f2f2f; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";">Peter Savic</span><span style="color: #767676; font-family: "arial" , sans-serif; mso-fareast-font-family: "Times New Roman";"></span><br />
<span style="color: #2f2f2f; font-family: "arial" , sans-serif; font-size: 12.0pt;">Plum Communications Limited</span><span id="fullpost">
</span>Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-86773497766946864662020-03-31T16:27:00.000+01:002020-04-02T17:32:56.857+01:00Offers to help you work remotely 31 March 2020<table align="center" bgcolor="#26b57d" border="0" cellpadding="0" cellspacing="0" style="background-color: #26b57d; width: 100%px;"><tbody>
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<span style="color: #bf3f2f; font-size: 20px;">Planning for homeworking can be a challenge especially if you have been thrown in at the deep end. </span></div>
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<span style="color: #bf3f2f; font-size: 20px;">Here is our lifebelt of support.<a href="https://1.bp.blogspot.com/-lRIzNIkmMgs/XoNg8XN-2NI/AAAAAAAAAP0/oGbHgwrduTcd364y5CnmlDK43DVv-j07QCLcBGAsYHQ/s1600/lifebelt-1463427_1920.jpg" imageanchor="1" style="-webkit-text-stroke-width: 0px; clear: right; color: #0066cc; float: right; font-family: Times New Roman; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; margin-bottom: 1em; margin-left: 1em; margin-right: 1em; orphans: 2; text-align: center; text-decoration: underline; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"><img border="0" data-original-height="960" data-original-width="1600" height="192" src="https://1.bp.blogspot.com/-lRIzNIkmMgs/XoNg8XN-2NI/AAAAAAAAAP0/oGbHgwrduTcd364y5CnmlDK43DVv-j07QCLcBGAsYHQ/s320/lifebelt-1463427_1920.jpg" width="320" /></a><b style="-webkit-text-stroke-width: 0px; color: #767676; font-family: Arial,Verdana,Helvetica,sans-serif; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 700; letter-spacing: normal; orphans: 2; text-align: center; text-decoration: none; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"></b><i style="-webkit-text-stroke-width: 0px; color: #767676; font-family: Arial,Verdana,Helvetica,sans-serif; font-size: 16px; font-style: italic; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: center; text-decoration: none; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"></i><u style="-webkit-text-stroke-width: 0px; color: #767676; font-family: Arial,Verdana,Helvetica,sans-serif; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: center; text-decoration: underline; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"></u><sub style="-webkit-text-stroke-width: 0px; color: #767676; font-family: Arial,Verdana,Helvetica,sans-serif; font-size: 13.26px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: center; text-decoration: none; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"></sub><sup style="-webkit-text-stroke-width: 0px; color: #767676; font-family: Arial,Verdana,Helvetica,sans-serif; font-size: 13.26px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: center; text-decoration: none; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"></sup><strike style="-webkit-text-stroke-width: 0px; color: #767676; font-family: Arial,Verdana,Helvetica,sans-serif; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: center; text-decoration: line-through; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"></strike></span></div>
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<b></b><i></i><u></u><sub></sub><sup></sup><strike></strike><br /></div>
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<span style="color: #bf3f2f;">NEVER MISS A CALL WITH THESE SUGGESTIONS</span></div>
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<span style="color: #2f2f2f; font-size: 16px;">CALL DIVERSION AND TWINNING</span></div>
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<a href="https://1.bp.blogspot.com/-lRIzNIkmMgs/XoNg8XN-2NI/AAAAAAAAAP0/oGbHgwrduTcd364y5CnmlDK43DVv-j07QCLcBGAsYHQ/s1600/lifebelt-1463427_1920.jpg" imageanchor="1" style="-webkit-text-stroke-width: 0px; clear: right; color: #0066cc; float: right; font-family: Times New Roman; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; margin-bottom: 1em; margin-left: 1em; orphans: 2; text-align: center; text-decoration: underline; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"></a><span style="color: #2f2f2f;">Simple but straightforward, divert your calls to a mobile, landline or our voicemail service so you never miss a call.</span></div>
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<span style="color: #2f2f2f; font-size: 16px;">HORIZON COLLABORATE TRIAL LICENCES</span></div>
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<span style="color: #2f2f2f; font-size: 16px;">Instal the app on your desktop to have all the features of your desk phone at home or in the garden.</span></div>
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<span style="color: #2f2f2f; font-size: 16px;">AVAYA REMOTE WORKING TRIAL LICENCES</span></div>
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<span style="color: #2f2f2f; font-size: 16px;">Remote working for your Avaya system, take and make calls at home as though in the office. Licence availability depends on system version. </span></div>
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<span style="color: #bf3f2f; font-family: "arial" , "verdana" , "helvetica" , sans-serif; font-size: 16px; font-style: normal; text-decoration: none;">VENDORS HAVE RUSHED TO THE SUPPORT OF BUSINESS WITH FREE TRIALS OF THEIR REMOTE WORKING AND CLOUD BASED SOLUTIONS</span></div>
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<span style="color: #2f2f2f; font-size: 16px;">FREE HOSTED TELEPHONE SYSTEM TRIAL</span></div>
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<span style="color: #2f2f2f;">Trial full featured hosted telephones at home or in the office, works with apps or IP handsets.</span></div>
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<span style="color: #2f2f2f; font-size: 16px;">AVAYA SPACES 2 MONTHS TRIAL</span></div>
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<span style="color: #2f2f2f; font-family: "open sans" , sans-serif; font-size: 14px;">Collaboration including, video meetings, screen sharing, chat, file and content sharing.</span></div>
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<span style="color: #2f2f2f; font-size: 16px;">FREE MICROSOFT TEAMS 6 MONTHS TRIAL</span></div>
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<span style="color: #2f2f2f; font-family: "open sans" , sans-serif; font-size: 14px;">Remote working is more important than ever. This trial enables you to quickly and easily share documents, conduct team video calls and more, for free.</span></div>
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<span style="color: #2f2f2f; font-size: 16px;">FREE OFFICE 365 E1 6 MONTHS TRIAL</span></div>
<div align="left" style="text-align: left;">
<span style="color: #2f2f2f; font-family: "open sans" , sans-serif; font-size: 14px;">A great product to help employees work from home smoothly. And to help businesses, Microsoft is currently offering Office 365 E1 free for 6 months.</span></div>
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<span style="color: #2f2f2f; font-size: 16px;">FREE ACRONIS BACKUP UNTIL JULY</span></div>
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<span style="color: #2f2f2f; font-family: "open sans" , sans-serif; font-size: 14px;">To ensure you can protect your data take the 3 Months Free Acronis Backup Offer, meaning your data is safe over this period.</span></div>
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<span style="color: #2f2f2f; font-size: 16px;">FREE CLOUD SERVER AND VPN UNTIL JULY</span></div>
<div align="left" style="text-align: left;">
<a href="https://1.bp.blogspot.com/-lRIzNIkmMgs/XoNg8XN-2NI/AAAAAAAAAP0/oGbHgwrduTcd364y5CnmlDK43DVv-j07QCLcBGAsYHQ/s1600/lifebelt-1463427_1920.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"></a><span style="color: #2f2f2f; font-family: "open sans" , sans-serif; font-size: 14px;">Ideal for those who are struggling for access to on-premise servers, or simply need a quick solution for sharing and accessing documents. There's no minimum terms and you can still add or remove servers as and when you wish.</span></div>
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<span style="color: #2f2f2f; font-size: 16px;">FREE TREND MAXIMUM SECURITY FOR 6 MONTHS</span></div>
<div align="left" style="text-align: left;">
<span style="color: #2f2f2f; font-family: "open sans" , sans-serif; font-size: 14px;">Trend Micro Maximum Security free for 6 months, a consumer security product for your personal Microsoft® Windows® or Mac computer (one device per download).</span></div>
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All offers valid as at 31 March 2020. Please check for current availability.</div>
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<span style="color: #2f2f2f; font-size: 14px;">For service please contact us by email service@plumcom.co.uk or telephone 01616223500.</span></div>
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<div align="left" style="text-align: left;">
<span style="color: #2f2f2f;">Please stay safe.</span></div>
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<br /></div>
<div align="left" style="text-align: left;">
<br /></div>
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<span style="color: #2f2f2f; font-family: "segoe print" , "comic sans ms" , "arial" , sans-serif;">Peter Savic</span></div>
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<br /></div>
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<span style="color: #2f2f2f;">Peter Savic</span></div>
<div align="left" style="text-align: left;">
<span style="color: #2f2f2f;">Plum Communications Limited</span></div>
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</span>Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-14143916333910807652020-03-30T16:22:00.000+01:002020-03-31T16:23:35.506+01:00COVID-19 RESPONSE 30 March 2020<span id="fullpost"></span><br />
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<span id="fullpost">Our services provide a critical connection and we will continue to provide these.</span></div>
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<span id="fullpost">To keep employees safe, some are home working and others are on furlough.</span></div>
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Visits to customer premises are on hold except for critical services and emergencies.</div>
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We continue to accept and fulfil orders for new services and hardware.</div>
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If you are a customer needing help to set up home working or call diversion please contact us.</div>
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Our offices are closed to visitors and we cannot accept mail or deliveries at the office.</div>
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For service please contact us by email service@plumcom.co.uk or telephone 01616223500.</div>
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Please stay safe.</div>
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<span style="font-family: "segoe print" , "comic sans ms" , "arial" , sans-serif;">Peter Savic</span></div>
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Peter Savic</div>
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Plum Communications Limited</div>
</span>Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-9071121394361925122019-06-12T22:22:00.001+01:002019-06-12T22:22:58.418+01:00The rights to claim reserved .uk domain names ends soon<div style="-webkit-text-stroke-width: 0px; color: #767676; font-family: Arial,Verdana,Helvetica,sans-serif; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;">
<img alt="" border="0" hspace="0" src="https://files.constantcontact.com/87ef6417001/04520ca3-821f-4f99-8b4b-9aee3d3978da.png" style="-webkit-text-stroke-width: 0px; color: #767676; display: block; font-family: Arial,Verdana,Helvetica,sans-serif; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; height: auto; letter-spacing: normal; max-width: 100%; orphans: 2; text-align: center; text-decoration: none; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;" vspace="0" width="192" /></div>
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You may be familiar with and already have domains ending in .UK, such as .co.uk, .me.uk and .org.uk. These are run and managed by Nominet.</div>
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In 2014 Nominet launched the shorter .uk domain ending and reserved some of the matching .uk domain names for those who already had domains ending in .co.uk, .org.uk, .me.uk, .net.uk, .plc.uk, or .ltd.uk.</div>
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The reservation period ends on 25<sup style="font-size: 70%; line-height: 0;">th</sup> June 2019 - what does this mean to you?</div>
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If you own a current domain such as .co.uk then you may have the rights to the matching .uk. Don’t miss out and register it before the deadline.</div>
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Until 14 June customers can register their reserved .uk name free for one year.</div>
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To confirm your requirement please email <a href="https://www.blogger.com/null" style="color: #26a6b5; font-style: normal; font-weight: normal; text-decoration: underline;" target="_blank">service@plumcom.co.uk</a> with the domain name you require and we will confirm if you have rights to the domain.</div>
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If you do not have a reserved .uk domain but there is one you would like, you can ask us to register the name when it is released providing it is not already registered and is available.</div>
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</span>Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-25857548562340445282017-05-14T23:20:00.001+01:002017-05-14T23:20:05.671+01:00NHS across UK hit by Ransomware attacks<span _mce_style="color: #000000;" style="color: black;">After a weekend when NHS devices across the UK were put out of action by ransomware you will be concerned whether you have adequate protection for your own PCs and data.<br /><br />Simple steps involve</span><br />
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<li>Making sure that operating system and programs are up to date</li>
<li>Installing suitable anti virus software</li>
<li>Making secure backups of data</li>
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<span _mce_style="font-size: 10pt;" style="font-size: 10pt;">If you have procedures in place you may have more steps than this but if you do not have at least all three you should consider whether you have adequate protection. We are not suggesting that you only need the three steps shown, there are other measures that we can also help you with.</span></div>
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The cost of compromised PCs or lost data could be enormous in terms of time, customer loyalty and financial. </div>
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For more information on how to make those first steps, or if you have already made them and require more detailed support such as managed firewalls, encrypted backup, cloud storage and disaster recovery contact Plum Communications.</div>
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Always here to help.</div>
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</span>Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-4318411790206705872017-05-13T11:12:00.001+01:002017-05-13T11:14:40.698+01:00The worm that spreads WanaCrypt0r<div class="separator" style="clear: both; text-align: center;">
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Something that many security researchers have feared has indeed come true. Threat actors have integrated a critical exploit taking advantage of a popular communication protocol used by Windows systems, crippling thousands of computers worldwide with ransomware.<br />
Within hours of being leveraged, a flaw that had been recently patched by Microsoft has been used to distribute the WanaCrypt0r ransomware and <a href="https://blog.malwarebytes.com/cybercrime/2017/05/wanacrypt0r-ransomware-hits-it-big-just-before-the-weekend/" rel="noopener noreferrer" target="_blank">wreak havoc worldwide</a>.<br />
In this blog post, we will describe the worm responsible for spreading this ransomware by looking at its capabilities and what has made this threat so successful.<span id="fullpost">..</span><br />
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Read this blog in its original posting in the malwarebytes blog <a href="https://blog.malwarebytes.com/threat-analysis/2017/05/the-worm-that-spreads-wanacrypt0r/" target="_blank">https://blog.malwarebytes.com/threat-analysis/2017/05/the-worm-that-spreads-wanacrypt0r/</a>.<br />
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Malwarebytes is available from Plum Communications for minimal sum per device. <br />
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For a free evaluation or a review of your existing security contact Plum Communications 0161 622 3500.Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-88450389865341441672017-02-14T14:43:00.001+00:002017-02-14T14:43:12.858+00:00Getting the right technology for your business just got easier with Cisco easylease<h2>
With genuine 0% financing for Cisco technology, there is no need for a large upfront payment. Instead you can spread the cost of your solution over 36 months with no hidden costs. So why not free up your cashflow by not paying up front, whilst you speed up your technology adoption and realise the benefits sooner.</h2>
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<a href="http://www.cisco.com/c/dam/global/en_be/easylease/pdf/Customer_UK-EN.pdf">http://www.cisco.com/c/dam/global/en_be/easylease/pdf/Customer_UK-EN.pdf</a></div>
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Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-27323070813676006392016-12-23T20:26:00.002+00:002016-12-23T20:27:39.619+00:00Wishing you all the best for Christmas and the New Year<span id="fullpost">
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We thank you for your custom in 2016 and look forward to working with you in 2017. <br />
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Our support centre is open throughout the holiday period and <br />
you can contact us by
telephoning 0161 622 3500
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email to service@plumcom.co.uk
or <br />
visit our website http://www.plumcom.co.uk
Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-40740982727403778442016-12-09T11:21:00.001+00:002016-12-09T11:21:49.953+00:00Beat the Microsoft Price Increase Buy Your 365 Subscriptions NowOffice 365 is a great way for businesses to handle their emails, calendar and file sharing allowing access and collaboration from multiple devices so your PC and laptop are synched with the same information as your mobile. No need to continually download the same emails on multiple devices, Microsoft 365 does this automatically for you.<br />
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Most businesses start with Business Essentials which provides email, calendar, contacts and file sharing and then may take Business Premium if they require licences for Outlook, Word, Excel and Powerpoint. Each mailbox comes with 50MB storage and there is 1TB file storage available with included One Drive.<br />
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Prices are due to increase from 1st January 2017 but if you purchase from Plum Communications on the monthly subscription plan you will beat the increase as prices are guaranteed for 12 months from date of purchase. <br />
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If you are unsure of the services you need or require prices please call us and we will be happy to help. Services offered subject to contract and Plum Communications terms of trading.<br />
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Call Plum Communications 0161 622 3500 for help and advice on Office 365 Services.<br />
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Price guarantee applies to first 12 months of subscription when ordered prior to 24 December 2016.<b></b><i></i><u></u><sub></sub><sup></sup><strike></strike><br />
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Existing Microsoft Direct customers may transfer to Plum Communications to take advantage of the price guarantee.<br />
<br />Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-90034790228997696282016-11-01T17:14:00.000+00:002017-01-11T17:23:46.729+00:00Britain’s cyber security bolstered by world-class strategyThe UK will be one of the safest places in the world to do business, with a world-class cyber security industry and workforce thanks to a new plan underpinned by £1.9 billion of investment.<br />
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<a href="https://1.bp.blogspot.com/-XcMFBaSAPdI/WHZob9DvZeI/AAAAAAAAALM/5cWNbl60704DVxMSnt4MGFDuSrXg49e1gCLcB/s1600/s300_NCSS_GOV_UK.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="https://1.bp.blogspot.com/-XcMFBaSAPdI/WHZob9DvZeI/AAAAAAAAALM/5cWNbl60704DVxMSnt4MGFDuSrXg49e1gCLcB/s1600/s300_NCSS_GOV_UK.jpg" /></a></div>
<a href="https://1.bp.blogspot.com/-XcMFBaSAPdI/WHZob9DvZeI/AAAAAAAAALM/5cWNbl60704DVxMSnt4MGFDuSrXg49e1gCLcB/s1600/s300_NCSS_GOV_UK.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"></a>The Chancellor, Philip Hammond has today (1 November 2016) formally launched the government’s new <a href="https://www.gov.uk/government/publications/national-cyber-security-strategy-2016-to-2021">National Cyber Security Strategy</a>, which will set out decisive action to protect th<a href="https://1.bp.blogspot.com/-XcMFBaSAPdI/WHZob9DvZeI/AAAAAAAAALM/5cWNbl60704DVxMSnt4MGFDuSrXg49e1gCLcB/s1600/s300_NCSS_GOV_UK.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"></a>e UK economy and the privacy of British citizens, while encouraging industry to up its game to prevent damaging cyber-attacks.<span id="fullpost">
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Almost doubling the funding commitments of the first strategy which ran from 2011, <a href="https://www.gov.uk/government/publications/national-cyber-security-strategy-2016-to-2021">the new plan</a> outlines:<br />
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<li>how the UK will use automated defences to safeguard citizens and businesses against growing cyber threats</li>
<li>support the UK’s growing cyber security industry</li>
<li>develop a world-class cyber workforce</li>
<li>deter cyber-attacks from criminals and hostile actors</li>
</ul>
Cyber security is recognised as one of the greatest threats to business around the world, with the global cost of crimes in cyberspace estimated at $445 billion, according to the World Economic Forum’s 2016 Global Risks Report.<br />
Measures within the new <a href="https://www.gov.uk/government/publications/national-cyber-security-strategy-2016-to-2021">National Cyber Security Strategy</a> to keep the UK’s cyberspace safe are therefore crucial to the future of the UK’s economy.<br />
Outlining how cyber security underpins our daily lives such as through domestic devices in our homes and cars, air traffic control and power grids, the Chancellor reinforced how the threat of attacks invade our privacy and threaten our national security and set out how the government plans to deal with it.<br />
The approach on cyber is a core part of the upcoming Industrial Strategy.<br />
He explained how increasingly vulnerable society is to cyber-attacks thanks to the expanding range of connected devices which are creating more opportunities for exploitation; more demand for training and skills; old legacy IT systems used by many organisations in the UK and the readily available suite of user-friendly hacking tools which means everyone from the living room to the boardroom is exposed to malicious hackers.<br />
The Chancellor also emphasised the responsibility that <abbr title="Chief Executive Officer">CEO</abbr>’s have to make sure their organisations are secure against cyber-attacks and the additional support government will give industry and wider society through the new National Cyber Security Centre.<br />
The <a href="https://www.gov.uk/government/publications/national-cyber-security-strategy-2016-to-2021">National Cyber Security Strategy</a>:<br />
Underpinned by £1.9 billion of investment for dedicated actions through three key areas:<br />
<h3 id="defend">
Defend:</h3>
The strategy sets out how government will strengthen its own defences as well as making sure industry takes the right steps to protect Critical National Infrastructure in sectors like energy and transport. We will do this through working in partnership with industry - including companies such as the innovative <abbr title="Small and medium-sized enterprises">SME</abbr> Netcraft - to use automated defence techniques to reduce the impact of cyber-attacks by hackers, stopping viruses and spam emails ever reaching their intended victims for example.<a href="https://1.bp.blogspot.com/-XcMFBaSAPdI/WHZob9DvZeI/AAAAAAAAALM/5cWNbl60704DVxMSnt4MGFDuSrXg49e1gCLcB/s1600/s300_NCSS_GOV_UK.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"></a><a href="https://1.bp.blogspot.com/-XcMFBaSAPdI/WHZob9DvZeI/AAAAAAAAALM/5cWNbl60704DVxMSnt4MGFDuSrXg49e1gCLcB/s1600/s300_NCSS_GOV_UK.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"></a><br />
The Chancellor pointed to the recent successes of government. Previously a website serving web-inject malware would stay active for over a month- now it is less than two days. UK-based phishing sites would remain active for a day- now it is less than an hour. And phishing sites impersonating government’s own departments would have stayed active for two days - now it is less than 5 hours. The Chancellor also pointed to the recent success of government in reducing the ability of attackers to spoof @gov.uk emails – extracting valuable information from duped receipts. Our recent work saw the spoofing of taxrefund@gov.uk go from 50,000 per day to effectively zero in the past 6 weeks.<br />
<h3 id="deter">
Deter:</h3>
Significant investment will go towards taking the fight to those who threaten Britain in cyber-space and relentlessly pursuing anyone who persists in attacking us. This will be done in part through strengthening our law enforcement capabilities to raise the cost of cyber-crime, building international partnerships and being clear that the UK will defend itself in cyberspace and strike back against those that try to harm our country.<br />
This year alone we are recruiting over 50 specialist cyber-crime investigators and technical specialists working within the National Cyber Crime Unit, enhancing their ability to provide a powerful and highly visible investigative response to the most serious incidents of cyber-crime: pursuing cyber criminals at a national and international level. This is part of tens of millions of pounds of investment in our cybercrime law enforcement capability, locally and nationally.<br />
<h3 id="develop">
Develop:</h3>
The new plan places strong emphasis on developing the nation’s capabilities to keep pace with cyber threats. We will also increase investment in the next generation of students and experts.<br />
The Chancellor also announced a new cyber security research institute - a virtual collection of UK universities which will look to improve the security of smart phones, tablets and laptops through research that could one day make passwords obsolete.<br />
This builds on a range of cutting edge skills and education initiatives, including cyber apprentices, retraining schemes and an advanced cyber security teaching in schools, which are already being developed.<br />
We are creating the UK’s first cyber security Innovation Centre in Cheltenham, will launch a Cyber Innovation Fund next year to develop innovate technologies and products and are funding training and support for cyber start-ups and academics to help them commercialise cutting edge research and attract investment from the private sector.<br />
These actions will ensure that the UK continues to be the world leading digital nation, building on the successes of the previous strategy.<br />
<br />
Chancellor of the Exchequer, Philip Hammond said:<br />
<blockquote>
<div class="last-child">
<a href="https://1.bp.blogspot.com/-XcMFBaSAPdI/WHZob9DvZeI/AAAAAAAAALM/5cWNbl60704DVxMSnt4MGFDuSrXg49e1gCLcB/s1600/s300_NCSS_GOV_UK.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"></a>Britain is already an acknowledged global leader in cyber security thanks to our investment of over £860 million in the last Parliament, but we must now keep up with the scale and pace of the threats we face. Our new strategy, underpinned by £1.9 billion of support over 5 years and excellent partnerships with industry and academia, will allow us to take even greater steps to defend ourselves in cyberspace and to strike back when we are attacked.</div>
</blockquote>
Ben Gummer, Minister for the Cabinet Office & Paymaster General, said:<br />
<blockquote>
No longer the stuff of spy thrillers and action movies, cyber-attacks are a reality and they are happening now. Our adversaries are varied - organised criminal groups, ‘hactivists’, untrained teenagers and foreign states.<br />
The first duty of the government is to keep the nation safe. Any modern state cannot remain secure and prosperous without securing itself in cyberspace. That is why we are taking the decisive action needed to protect our country, our economy and our citizens.<br />
<div class="last-child">
We can be proud that the UK leads the world in cyber security.</div>
</blockquote>
Cindy Rose, UK <abbr title="Chief Executive Officer">CEO</abbr>, Microsoft, said:<br />
<blockquote>
The mobile-first, cloud-first world holds enormous potential for organisations and individuals to generate new and exciting growth opportunities.<br />
However, there is a corresponding risk that as people increase their technology usage they also increase their exposure to cyber security threats. It is critical for all organisations to strengthen their core security hygiene as well as creating a pervasive security culture through education and awareness.<br />
<div class="last-child">
All participants in the security ecosystem also need to work together to ensure everyone can trust the technology they use. The Chancellor’s announcement is the kind of initiative that the UK needs to protect British citizens from the growing threats we face. We welcome the government’s focus on tackling this significant issue which affects business and individuals alike.</div>
</blockquote>
To read this article in its original posting follow this link:<br />
<a href="https://www.gov.uk/government/news/britains-cyber-security-bolstered-by-world-class-strategy" rel="nofollow" target="_blank">https://www.gov.uk/government/news/britains-cyber-security-bolstered-by-world-class-strategy</a><br />
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Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-9910985829981083292016-07-01T00:00:00.000+01:002016-12-08T23:06:33.449+00:00New Non Geographic Service Charges IntroducedAdditional Chargebands for Non Geographic Number Services are being introduced 1 July 2016. These are in addition to the charges introduced 1 July 2015. <br />
<br />
Non Geographic numbers are regulated by Pay Phone Plus and include calls to numbers beginning 118, 08 and 09. The numbers are generally allocated to service companies providing services such as Directory Enquiries, Information Services, Entertainment Services and other Value Add Services.<span id="fullpost">
</span><br />
<br />
Calls to these numbers are more expensive than calls to landlines (starting 01, and 02) and National Numbers (starting 03). <br />
<br />
The Service Provider (who provides the service) must advise the cost of the service in any advertisements and in any publicity for the number.<br />
<br />
In addition to the service charge advised by the service provider there is an access charge payable advised by your telephone company (the company who supplied you with telephone service). Consumers must be advised of the access charge by their telephone company but the invoice may consolidate the two elements. Business customers may be advised of a single consolidated charge for the two elements.<br />
<br />
The new codes advised are:<br />
<br />
Calls charged in pence per minute<br />
SC081 18ppm<br />SC082 22ppm<br />SC083 350ppm<br />
<br />
Calls charged by set up fee and then pence per minute from start of call<br />
SC084 250ppc + 75ppm<br />SC085 260ppc + 99ppm<br />SC086 275ppc + 78ppm<br />
<br />
Calls charged by set up fee which includes first 60 seconds then pence per minute<br />
SC087 898ppc + 449ppm<br />SC088 998ppc + 499ppm<br />SC089 1198ppc + 599ppm<br />SC090 1398ppc + 699ppm<br />SC091 1598ppc + 799ppm<br />SC092 7ppc + 7ppm<br />SC093 13ppc + 13ppm<br />SC094 80ppc + 80ppm<br />SC095 100ppc + 100ppm<br />SC096 300ppc + 300ppm<br />SC097 360ppc + 50ppm<br />SC098 360ppc + 150ppm<br />SC099 360ppc + 200ppm<br />SC100 360ppc + 360ppm
<br />
<br />
All prices include VAT<br />
Plus Access Charge as advised by the provider of your outbound call service<br />
Prices correct at time of publication but may change afterwards<br />
Please check cost of call with the service provider before dialling any number<br />
<br />
For more information please see our previous blog<br />
<a href="http://plumcom.blogspot.com/2015/07/guide-for-businesses-to-uk-calling.html">http://plumcom.blogspot.com/2015/07/guide-for-businesses-to-uk-calling.html</a><br />
<br />
<br />Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-10426285583157505252016-05-03T16:29:00.002+01:002016-05-03T16:31:26.398+01:00Cold callers to be forced to display phone numbers under new Government plans<span id="fullpost">
</span><br />
<div class="separator" style="clear: both; text-align: center;">
<span id="fullpost"><a href="https://1.bp.blogspot.com/-F0B6Sg6b4ZE/VyjCjMkr1OI/AAAAAAAAAKg/FZzo8u1rby4fDSxN91fQGucVehMp-qSagCLcB/s1600/s300_no_nuisance_gov_uk.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="260" src="https://1.bp.blogspot.com/-F0B6Sg6b4ZE/VyjCjMkr1OI/AAAAAAAAAKg/FZzo8u1rby4fDSxN91fQGucVehMp-qSagCLcB/s400/s300_no_nuisance_gov_uk.jpg" width="400" /></a></span></div>
<span id="fullpost">Cold callers will no longer be able to hide or disguise their phone numbers as Government continues to crack down on nuisance calls.</span><br />
<br />
Baroness Neville Rolfe, minister responsible for data protection, is expected to confirm tomorrow that from Monday 16 May 2016, direct marketing companies registered in the UK will need to display their phone numbers when making unsolicited phone calls - even if their call centres are based abroad.<br />
The move follows positive backing in a public consultation and extensive work with regulators, industry, and consumer groups.<br />
Baroness Neville Rolfe said: <br />
<blockquote>
<div class="last-child">
Nuisance calls are incredibly intrusive and can cause significant harm to elderly and vulnerable members of society.</div>
</blockquote>
<blockquote>
<div class="last-child">
Government is committed to tackling this problem, which is why we are making it easier for consumers to report companies by forcing them to display their phone numbers.</div>
</blockquote>
<blockquote>
<div class="last-child">
We’re sending a clear message to rogue direct marketing companies. Nuisance calls are unacceptable and we will not hesitate to take action against the companies behind them.</div>
</blockquote>
This amendment in legislation will not only improve consumer protection, making it easier for people to refuse and report unwanted marketing calls, but it will also ensure the ICO can investigate and take enforcement action against callers who persistently and deliberately break the rules.<br />
<br />
This latest move by Government follows news that a substantial number of fines totalling £895,000 have been issued by the ICO. In 2015, this Government made it easier to fine nuisance callers by removing the need for consumers to prove that unwanted marketing calls were causing substantial distress and damage. <br />
<br />
Companies can risk fines of up to £2 million from Ofcom and a further £500,000 from the ICO if they continue to bombard consumers with unwanted calls. <br />
ICO Head of Enforcement, Steve Eckersley said: <br />
<blockquote>
<div class="last-child">
Any change that make it easier for us to track down and take action against companies making nuisance calls is a change that will reduce the annoyance these calls cause.</div>
</blockquote>
<blockquote>
<div class="last-child">
We do investigate unscrupulous companies who hide their identities, and we can track them down, but it certainly makes our job more difficult. And when people are able to identify the number behind the call they’ve received, they’re more likely to complain to us and that means we’re more able to take action.</div>
</blockquote>
<blockquote>
<div class="last-child">
We welcome this move, which we’ve been consulted on throughout.</div>
</blockquote>
Which? Executive director Richard Lloyd, said:<br />
<blockquote>
<div class="last-child">
This is another important victory in the fight against nuisance calls. With marketing firms now being forced to display their numbers when making calls, it will make it much easier for people to report them and enforcement action to be taken when companies break the law.</div>
</blockquote>
<br />
Plum Communications supply a range of CLI flexibility services which allow call centres to supply a a suitable number and stay legal when making calls, please speak to us if you require advice on remaining compliant after the new changes.<br />
<br />
We also supply a range of services to allow you to restrict inbound calls based upon the caller number presented and where the number is withheld.<br />
<br />
<a href="https://www.gov.uk/government/news/cold-callers-to-be-forced-to-display-phone-numbers-under-new-government-plans" target="_blank">https://www.gov.uk/government/news/cold-callers-to-be-forced-to-display-phone-numbers-under-new-government-plans</a><br />
<br />
Plum Communications : 01616223500Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-92146247668001791042016-04-09T07:42:00.001+01:002016-04-09T07:42:15.607+01:00Alert: Fake debt collection and council tax emails<span id="fullpost"><strong>Action Fraud has received a surge in calls and reports from concerned members of the public who have received debt collection and council tax scam emails. </strong><h3>
Outstanding debt</h3>
In the past couple of days the Action Fraud contact centre has received thousands of calls and reports from the public who have received this clever spear phishing email below. These have worried recipients because they use detailed personal information such as full name, address and postcode.</span><br />
<img alt="" src="http://www.actionfraud.police.uk/sites/default/files/Optex-debt-collection-scam-emails.jpg" /><br />
The emails claim to act on behalf of a legitimate company and contain a link which could infect your computer with <a href="http://www.actionfraud.police.uk/cryptoLocker-ransomware-spreading-fast-nov13">Cryptolocker</a> or <a href="http://www.bbc.co.uk/news/technology-35996408">Maktub</a> ransomware. <br />
This spear phishing campaign could constantly evolve, so look out for company variations and remember that is easy for fraudsters to adapt information. To prevent your personal information ending up in the hands of fraudsters read the full article here:<br />
<br />
<a href="http://www.actionfraud.police.uk/news/alert-fake-debt-collection-and-council-tax-emails-apr16">http://www.actionfraud.police.uk/news/alert-fake-debt-collection-and-council-tax-emails-apr16</a>Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-73797337891278222662016-04-01T12:16:00.000+01:002016-04-09T07:42:50.396+01:00If you can‘t activate your iPhone, iPad, or iPod touch after installing iOS 9.3<span id="fullpost">
Updating some iOS devices (iPhone 5s and earlier and iPad Air and earlier) to iOS 9.3 can require entering the Apple ID and password used to set up the device in order to complete the software update. If you can't recall your password or can't sign in, try these steps.</span><br />
<br />
<a href="https://support.apple.com/en-gb/HT206203">https://support.apple.com/en-gb/HT206203</a>Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-80467580097731108582016-02-25T16:36:00.001+00:002016-02-25T16:36:10.452+00:00Making digital communications work for everyone<span id="fullpost"><b><span style="font-size: large;"></span></b><span style="font-family: Arial,Arial; font-size: small;"><span style="font-family: Arial,Arial; font-size: small;">Ofcom has now published initial conclusions of its review of digital communications, which is designed to make the UK a world-leading digital economy over the next decade and beyond. <br />
<br />
<a href="http://stakeholders.ofcom.org.uk/binaries/telecoms/policy/digital-comms-review/DCR_comment.pdf">http://stakeholders.ofcom.org.uk/binaries/telecoms/policy/digital-comms-review/DCR_comment.pdf</a><br />
<br />
<br />
<strong>More detail is available here:</strong><br />
<strong></strong><br />
<a href="http://media.ofcom.org.uk/news/2016/digital-comms-review-feb16/">http://media.ofcom.org.uk/news/2016/digital-comms-review-feb16/</a><br />
<br />
<br />
Ofcom’s decisions are designed to achieve:<br />
<ul>
<li><strong>A choice of networks for consumers and businesses. </strong>Openreach must open up its network of telegraph poles and underground tunnels to allow rivals to build their own, advanced fibre networks, connected directly to homes and offices.</li>
<li><strong>Reform of Openreach.</strong> Openreach needs to change, taking its own decisions on budget, investment and strategy, in consultation with the wider industry.</li>
<li><strong>Better quality of service across the telecoms industry. </strong>Ofcom intends to introduce tougher rules on faults, repairs and installations; transparent information on service quality; and automatic compensation for consumers when things go wrong.</li>
<li><strong>Better broadband and mobile coverage. </strong>Ofcom will work with the Government to deliver a new universal right to fast, affordable broadband for every household and business in the UK. We also intend to place new obligations in future spectrum licences to improve rural mobile coverage.</li>
</ul>
</span> </span> </span><strong>Plum Communications Tel: 0161 622 3500 or email: </strong><a href="mailto:info@plumcom.co.uk"><strong><span style="color: black;">info@plumcom.co.uk</span></strong></a><strong>.</strong>Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-40158070267904357092015-10-12T22:41:00.001+01:002015-10-12T22:41:59.375+01:00Connected Cities Voucher Scheme Suspended<span id="fullpost">
Just after 5.00pm today 12th October 2015 we received notification that the Connected Vouchers Scheme had been suspended with immediate effect as funds were nearly used.</span><br />
<br />
This means that if you were eligible and have not already submitted your application you have missed the opportunity. Unlike many subsidies this scheme did not require any match funding from the applicant, just a comittment to pay the service rental for at least six months. <br />
<br />
We encouraged many of our customers to apply for the grant, some were not eligible and some chose not to apply but still upgraded. Over the past six months that the scheme has been open in Manchester, Preston, Leeds/Bradford and the Midlands and other cities around the UK we saw a good uptake in customers upgrading to Superfast Broadband.<br />
<br />
Customers may still upgrade to Superfast Broadband but the cash incentive to cover the cost of equipment and installation will no longer be available. Upgrading however still makes sense as monthy costs of Fibre to The Cabinet (a frequent technology used by customers upgrading) is not much more than standard ADSL (depending on package and service level chosen).<br />
<br />
If you require further information on Superfast Broadband, how to upgrade and what to do with it when you have it please do not hesitate to contact us.<br />
<br />
I will leave the final word to one of our customers who upgraded to Fibre to the Cabinet last month:<em> "<span style="mso-fareast-font-family: "Times New Roman";">Please
also accept our gratitude for this investment which has massively improved our
connectivity and has already provided tangible benefits."<o:p></o:p></span></em><br />
<br />
<br />
<strong>For more information on Superfast Broadband please call: <br /></strong><strong>Plum Communications Tel: 0161 622 3500 or email: </strong><a href="mailto:info@plumcom.co.uk"><strong><span style="color: black;">info@plumcom.co.uk</span></strong></a><strong>.</strong><br />
<br />
<br />
<br />
<br />
<br />Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-78258375618249492232015-07-02T21:05:00.001+01:002015-07-03T06:54:35.694+01:00Guide for businesses to the UK Calling changes 1 July 2015<br />
<h2>
Guide for businesses to the UK Calling changes 1 July 2015</h2>
<br />
<br />
If your organisation uses a ‘non-geographic’ service number for people to contact you – that’s one beginning 08, 09 or 118 – you need to be aware of major changes to how these numbers are charged.<br />
<br />
Research has found that telephone users are confused about how much it costs to call service numbers. This means people can lack confidence in these numbers, and sometimes avoid using them.<br />
<br />
The new system will introduce greater confidence into this important market by enabling organisations to say how much calls to them will cost. The changes will be implemented on 1 July 2015 under the strapline ‘UK Calling’. The communications regulator Ofcom is working with major phone companies to communicate the changes to consumers.<br />
<br />
In future, the cost to the consumer of calling a service number (starting 084, 087, 09 or 118) will be made up of two clear parts:<br />
<br />
<br />
<h3>
1. An access charge.</h3>
<br />
This goes to the caller’s telephone company, charged as pence per minute.<br />
<br />
<h3>
2. A service charge.</h3>
<br />
This is the remainder; it includes any revenue going to the service provider (that is you, the party being called), as well as revenue going to the ‘terminating call provider’ (or TCP: the company that provides the number to you).<br />
<br />
In another change happening at the same time, all Freephone numbers beginning 0800 or 0808 are being made free for consumers to call from mobile phones, just as they usually are from landlines.<br />
<br />
<br />
<br />
<h3>
What you need to do</h3>
<br />
Speak to the company that provides your 08 or 09 telephone number. If you haven't done so already, you may wish to discuss with your TCP how the changes will affect your organisation and the way you use service numbers.<br />
Ask them to confirm the service charge for your number or numbers. Your TCP should be able to let you know the service charge linked to the number or numbers you currently use.<br />
Decide if the service charge is suitable. If you are not happy with the service charge linked to the number or numbers you currently use, you may need to consider changing your telephone number(s).<br />
Review all your materials and advertising. If your business or organisation is contacted on a number beginning 084, 087, 09 or 118, you must ensure that your service charge is clearly displayed wherever you advertise or promote that number. The service charge should be prominent and in close proximity to the number itself. The recommended form of wording is:<br />
<br />
“Calls cost xp [or xp per minute] plus your phone company's access charge.”<br />
<br />
This is likely to mean that your service charge should be provided alongside the related number in all communications directed towards current or potential users of the service, where the use of the number is promoted or advertised. These communications are likely to include as a minimum:<br />
<br />
<br />
<ul>
<li>Any broadcast advertisements on television or radio; </li>
<li>Any press advertising; </li>
<li>Any online advertising, including paid-for search listings; </li>
<li>Advertising bill boards and posters; </li>
<li>Public notices, press releases and other public relations material which promotes access to the service offered on the numbers, or promotes contact with the organisation using the number; </li>
<li>Point of sale displays and other fixed advertising; </li>
<li>Packages, wrappers, labels, tickets, timetables and price lists; </li>
<li>Service directories; and </li>
<li>Company websites. </li>
</ul>
<br />
<br />
<h3>
Freephone</h3>
If you use a Freephone number to be contacted, you may wish to discuss with your TCP the implications of calls to your organisation becoming free from mobile phones. It is likely that in most cases the cost of receiving Freephone numbers will increase.<br />
Dialling service numbers<br />
<br />
Most businesses make outbound calls to 08, 09 or 118 numbers.<br />
The new charging system (the access and service charges) applies to calls made from residential lines and consumer mobile phones. Phone operators will continue to have flexibility over how they charge for these calls from business phones.<br />
<br />
<br />
<h3>
Service Charge Caps</h3>
Calls to numbers starting 0800 and 0808 will be free to call for consumers. There will be caps on the maximum amount of the service charge for the other affected non-geographic numbers, with the exception of 118 directory-enquiry numbers, with the caps varying according to the number range. The 084 and 087 ranges will be capped at 7p and 13p respectively (per minute or as a fixed fee and including VAT). The 09 range will be capped at £3.60 per minute and £6 per call (including VAT).<br />
<br />
<br />
<h3>
Enforcement</h3>
PhonepayPlus and the Advertising Standards Authority will be responsible for enforcing the requirements for including service charge information in advertising.<br />
More Information<br />
<br />
For more information on how this affects you please contact: Plum Communications Limited 0161 622 3500 or email info@plumcom.co.uk.<br />
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</span><span style="font-family: Verdana, sans-serif; font-size: x-large;"></span>Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0tag:blogger.com,1999:blog-706367646814752243.post-67562496256767405862015-07-01T06:41:00.000+01:002016-04-09T07:43:23.077+01:00New Code of Practice for Premium Rate Calls<h2>
PhonepayPlus launches new Code of Practice 1st July 2015</h2>
<br />
<h3>
On 1st July 2015 Phonepay Plus which regulates Premium Rate Numbers in the UK released this statement:</h3>
<br />
<div style="line-height: 150%; margin: 0cm 0cm 0pt;">
<span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;">--> START QUOTE</span></div>
<div style="line-height: 150%; margin: 0cm 0cm 0pt;">
<span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;"></span> </div>
<div style="line-height: 150%; margin: 0cm 0cm 0pt;">
<span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;">Following the end of the stand-still period in which European
Union member states could comment on the proposed thirteenth edition of the
PhonepayPlus Code of Practice (the ‘Code’), <a href="http://phonepayplus.newsweaver.co.uk/dqqcmrr5c7c4nstmo67x1i?email=true&a=6&p=48942963&t=28263231" target="_blank"><span style="color: #2cbace;">PhonepayPlus launches the Code
today which takes immediate effect.</span></a> In addition PhonepayPlus gives
notice of various other determinations, and of the publication of various other
documents in support of the Code.<o:p></o:p></span></div>
<br />
<div style="line-height: 150%; margin: 0cm 0cm 12pt;">
<b><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;"><br />
<strong><span style="font-family: "arial" , sans-serif;">The 13th Code of Practice</span></strong></span></b><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;"><br />
We issued a statement following consultation on the Code on 26 March 2015,
which outlined our final determinations in light of the constructive feedback
from 14 parties, including two trade bodies who represent a significant range
of stakeholders’ interests. This detailed statement on the Code consultation
can be found on our website <a href="http://phonepayplus.newsweaver.co.uk/rluog3jq5554nstmo67x1i?email=true&a=6&p=48942963&t=28263231" target="_blank"><span style="color: #2cbace;">here.</span></a> <br />
<br />
Ofcom has already signalled that the 13th Code proposals meet the tests set out
in the Communications Act 2003 and it has today given its final approval to the
Code following the EU stand-still period. Ofcom's statement on the Code can be <a href="http://phonepayplus.newsweaver.co.uk/1sy0fy6k3o54nstmo67x1i?email=true&a=6&p=48942963&t=28263231" target="_blank"><span style="color: #2cbace;">found here.</span></a><o:p></o:p></span></div>
<br />
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<strong><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;">The key changes that you will find in the 13th Code are:</span></strong><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;"><o:p></o:p></span></div>
<br />
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<!--[if !supportLists]--><span style="color: #7e7b7b; font-family: "symbol"; font-size: 10pt; line-height: 150%;"><span style="mso-list: Ignore;">·<span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";">
</span></span></span><!--[endif]--><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;"> A new rule requiring providers to possess any
qualifications and/or licences necessary in law before operating a PRS.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="line-height: 150%; margin: 0cm 0cm 0pt 18pt; mso-list: l0 level1 lfo1; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-indent: -18pt;">
<!--[if !supportLists]--><span style="color: #7e7b7b; font-family: "symbol"; font-size: 10pt; line-height: 150%;"><span style="mso-list: Ignore;">·<span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";">
</span></span></span><!--[endif]--><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;"> An updated rule on the requirement not to take advantage
of vulnerable consumers.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="line-height: 150%; margin: 0cm 0cm 0pt 18pt; mso-list: l0 level1 lfo1; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-indent: -18pt;">
<!--[if !supportLists]--><span style="color: #7e7b7b; font-family: "symbol"; font-size: 10pt; line-height: 150%;"><span style="mso-list: Ignore;">·<span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";">
</span></span></span><!--[endif]--><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;">The removal of any spending caps currently contained within the
Code or prior permission regimes - with the amounts and actions associated with
them to be set outside the Code.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="line-height: 150%; margin: 0cm 0cm 0pt 18pt; mso-list: l0 level1 lfo1; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-indent: -18pt;">
<!--[if !supportLists]--><span style="color: #7e7b7b; font-family: "symbol"; font-size: 10pt; line-height: 150%;"><span style="mso-list: Ignore;">·<span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";">
</span></span></span><!--[endif]--><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;">The raising of the “forced release” cap on live chat and sexual
entertainment services from £30 to £45 per call (incl. VAT) – with new
requirements to inform consumers clearly when they have spent £15 (incl. VAT)
and require them to clearly opt in to continue when they have spent £30 (incl.
VAT).<o:p></o:p></span></div>
<br />
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<!--[if !supportLists]--><span style="color: #7e7b7b; font-family: "symbol"; font-size: 10pt; line-height: 150%;"><span style="mso-list: Ignore;">·<span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";">
</span></span></span><!--[endif]--><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;">The raising of the single purchase cap, and monthly subscription
cap, on Children’s Services from £3 to £5 (incl. VAT), and a new purchase cap
for Children’s Services of £20 (incl. VAT) per service in any given billing
cycle.<o:p></o:p></span></div>
<br />
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<!--[if !supportLists]--><span style="color: #7e7b7b; font-family: "symbol"; font-size: 10pt; line-height: 150%;"><span style="mso-list: Ignore;">·<span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";">
</span></span></span><!--[endif]--><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;">The removal of a universal requirement for all PRS to supply and
promote a non-PRS UK phone number for consumer enquiries (but to maintain
appropriate and effective free or low-cost complaints processes).<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="line-height: 150%; margin: 0cm 0cm 12pt 18pt; mso-list: l0 level1 lfo1; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-indent: -18pt;">
<!--[if !supportLists]--><span style="color: #7e7b7b; font-family: "symbol"; font-size: 10pt; line-height: 150%;"><span style="mso-list: Ignore;">·<span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";">
</span></span></span><!--[endif]--><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;">The introduction of Special Conditions to apply to defined
higher risk service types – these will replace existing “prior permissions”
regimes.<o:p></o:p></span></div>
<br />
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<strong><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;">Notice of caps, thresholds and
actions associated with section 3.12</span></strong><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;"><br />
The removal of spending caps and other amounts and actions previously found in
the body of the Code has been made possible by a new framework for imposing
such caps, thresholds and actions as required. This is set out at section 3.12
of the Code.<br />
PhonepayPlus published the first Notice of caps, thresholds and actions on 26
March 2015 and the requirements set out in that Notice take effect as of today.
The Notice is found on our website here: <a href="http://phonepayplus.newsweaver.co.uk/1psdj9jbzuo4nstmo67x1i?email=true&a=6&p=48942963&t=28263231" target="_blank"><span style="color: #2cbace;">Notice of actions and thresholds
under paragraph 3.12</span></a><o:p></o:p></span></div>
<br />
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<strong><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;">Special Conditions Notices</span></strong><b><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;"><br />
</span></b><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;">The changes to the Code also led to a full consultation on new
Special Conditions for a range of service types that PhonepayPlus considered to
pose a higher level of risk. The framework for Special Conditions is found in
section 3.11 of the Code, and the introduction of Special Conditions is to make
sure those risks are managed and achieve high compliance standards. <o:p></o:p></span></div>
<br />
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<span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;">The proposals were set out in a
consultation paper published on 31 March 2015: <a href="http://phonepayplus.newsweaver.co.uk/1l8aor6vj8t4nstmo67x1i?email=true&a=6&p=48942963&t=28263231" target="_blank"><span style="color: #2cbace;">Guidance and new Special conditions
associated with the 13th edition of the Code of Practice</span></a>.<br />
<br />
Following consultation PhonepayPlus is publishing ten (10) Notices of Special
Conditions. The Special Conditions Notices take effect as of today.<br />
They can be found on our website <a href="http://phonepayplus.newsweaver.co.uk/dqqcmrr5c7c4nstmo67x1i?email=true&i=2&a=6&p=48942963&t=28263231" target="_blank"><span style="color: #2cbace;">here.</span></a> <o:p></o:p></span></div>
<br />
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<strong><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;">Implementation of changes with a technical element</span></strong><b><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;"><br />
</span></b><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;">Following dialogue with industry stakeholders in relation to the
changes taking effect as of 1 July 2015, there are a small number of regulatory
standards that are being introduced for the first time and that require
technical developments. PhonepayPlus will look to collaborate with industry
members to make sure all technical standards are fully implemented before 1
August 2015. During this period PhonepayPlus will not take enforcement action
in relation to these standards. A list of standards to which this transition
period applies is set out below:<o:p></o:p></span></div>
<br />
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<!--[if !supportLists]--><span style="color: #7e7b7b; font-family: "symbol"; font-size: 10pt; line-height: 150%;"><span style="mso-list: Ignore;">·<span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";">
</span></span></span><!--[endif]--><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;">Reminders provided in call after £15 has been spent;<o:p></o:p></span></div>
<br />
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<!--[if !supportLists]--><span style="color: #7e7b7b; font-family: "symbol"; font-size: 10pt; line-height: 150%;"><span style="mso-list: Ignore;">·<span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";">
</span></span></span><!--[endif]--><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;">Consent to further charges in call after £30 has been spent;<o:p></o:p></span></div>
<br />
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<!--[if !supportLists]--><span style="color: #7e7b7b; font-family: "symbol"; font-size: 10pt; line-height: 150%;"><span style="mso-list: Ignore;">·<span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";">
</span></span></span><!--[endif]--><span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;">Receipt requirements set out in PPV2 (see Notice of Special
Conditions for (i) ‘Pay-Per-View services’).<o:p></o:p></span></div>
<br />
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<span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;"><br />
<strong><span style="font-family: "arial" , sans-serif;">Guidance in support of the
13th Code</span></strong><br />
PhonepayPlus issues Guidance in support of its Code of Practice to assist
people in understanding its expectations and help industry achieve high
compliance standards. A full review of Guidance took place during the Code
Review Project, and we set out our review findings in the consultation paper
published on 31 March 2015.<br />
<br />
PhonepayPlus proposed changes to seven pieces of Guidance. Following
consultation some amendments have been made, including the decision to separate
the advice given on ‘Privacy’ from that dealing with ‘Consent to charge’. <a href="http://phonepayplus.newsweaver.co.uk/8bl6bdxckuo4nstmo67x1i?email=true&a=6&p=48942963&t=28263231" target="_blank"><span style="color: #2cbace;">These changes are explained in our
Final Statement on Guidance and Special conditions.</span></a> <o:p></o:p></span></div>
<br />
<div style="line-height: 150%; margin: 0cm 0cm 0pt;">
<span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt; line-height: 150%;"><a href="http://phonepayplus.newsweaver.co.uk/dqqcmrr5c7c4nstmo67x1i?email=true&i=3&a=6&p=48942963&t=28263231" target="_blank"><span style="color: #2cbace;">Today we have published a full
collection of Guidance in support of the 13th Code on our website. Links to
relevant documents can be found here</span></a>. <o:p></o:p></span></div>
<span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt;"><br />
The full collection of Guidance includes both those items consulted upon
earlier this year and the existing Guidance which continues to offer effective
advice for compliance with the 13th Code. Those items of Guidance that have
been transferred across to continue to support the 13th Code have had minor
factual amendments to present correct information and clear paragraph numbering
from the new Code.</span><br />
<span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt;"></span><br />
<span style="color: #7e7b7b; font-family: "arial" , sans-serif; font-size: 10.5pt;">---> End Quote</span>Peter Savichttp://www.blogger.com/profile/00113780677336099910noreply@blogger.com0