Plum have improved their customer service offering by adopting WLR3. WLR3 (Wholesale Line Rental 3) is BT Openreach’s latest release of their system for the ordering and fault reporting of line rental services.
Initially the WLR3 service will be restricted to analogue lines and will be used for ordering temporary site lines and non-served premises (premium lines) but over time all lines including digital lines will be moved to the WLR3 service. There is no disruption to service when lines are changed from the existing WLR2 service to the new WLR3 service.
In addition all standard WLR analogue lines ordered and installed before 1 July 2009 will be charged at a special promotional rate of £75 plus VAT. This offer excludes premium lines.
For more information on WLR3 and the services that can be provided please call Plum Communications on 0161 622 3500
Showing posts with label telephone lines. Show all posts
Showing posts with label telephone lines. Show all posts
Wednesday, 1 April 2009
Plum enhance their customer service through WLR3
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Monday, 1 August 2005
Plum Customers On-Line Ordering Service for Telephone and Data Services
From today Plum customers are able to order new services and change existing service configurations from the secure web interface. The on-line ordering service applies to all monthly billed services including telephone lines and broadband.
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